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Unilever is currently hiring for AM Imports & Exports Operations!
Function: Customer Development
Work Level: WL1
Reports to: UI Pakistan Head
Location: Karachi
Terms & Conditions: Full-time
Job Purpose:
Responsible to grow Euros +20Mn Imports & Exports business, identifying potential whitespace opportunities, collaborating with distributors to execute market entry and launching products in country. You’ll be responsible for brand building activities in Afghanistan, other markets and the end-to-end P&L of various seeding & exports initiatives in UI and driver business operations.
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
Prospecting:
• Leading, mapping, and developing business and seeding opportunities through data and insight activation from idea to launch
• Screening and recommending potential businesses through market analysis, deal requirements, potential and financial analysis.
• Conducting end-to-end market opportunity assessment with customers.
Customer Selection and Appointment:
• Conducting comprehensive research and checks to identify suitable business distributors.
Establishing and Executing Business Plans
• Developing and managing business plans internally and externally, to craft end-to-end launch plans to drive route-to-market for new product development (NPD)
• Establishing networks for new product launches with supply chain team and alignment with Category team on launches
Tracking and Monitoring Performance:
• Tracking and managing of key business metrics and KPIs across marketing and trade activities
• Conducting reviews on broad spectrum of topics
• JBP’s with customers.
• Managing customer claims.
Stakeholder Management:
• Leading and aligning cross functional teams to effectively manage projects.
• Collaborating with local OPCo for synergies
• Payment collection from Customers.
• Customer claims & TTS Management.
WHAT YOU NEED TO SUCCEED
Education & Experience:
• Minimum 8 years’ experience in Customer Development in FMCG industry – preferably in key account management and/or marketing
• A bachelor’s degree in any discipline
• Experience in international trade and capability building.
• Experience working in cross-functional teams within a matrix environment both F2F and virtually.
Skills
• Be a strategic, highly adaptable, and entrepreneurial person.
• Embrace a high growth mindset, with strong love for consumers, shoppers and customers.
• Have strong financial acumen and analytical skills.
• Have strong communication, negotiation and influencing skills with senior stakeholders.
• Have experience working and leading in cross-functional teams.
Leadership
Demonstrates a strong bias for action, driving initiatives with speed, agility, and accountability while delivering results in dynamic business environments.
Builds strong and sustainable business relationships, effectively influencing stakeholders and collaborating across functions, markets, and time zones to achieve shared objectives.
Embraces a growth mindset and thrives in complex environments, adapting to changing priorities while fostering teamwork and cross-functional collaboration to unlock business opportunities.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.