Loading
U
Client Account Manager Specialist
UBSBrazil5+ years
Apply Your role
Are you a communicative professional with a keen eye for detail and passionate about elevating client experiences? If you thrive in dynamic environments and value building strong relationships, we invite you to join our team as a Client Account Manager• act as a primary point of contact for clients, responding to their demands with agility and efficiency
• manage all operational and administrative account processes, including the organization and maintenance of client documentation and Know Your Client (KYC)
• coordinate closely with stakeholders to align client requests and ensure the delivery of exceptional service quality
• foster a risk-aware culture with the team by ensuring clients are managed in line with best practices
• demonstrate outstanding problem-solving skills, attention to detail and commitment to client satisfaction
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
Your team
You’ll be working in the Client Account Management team in Brazil. As a client account manager you'll play a vital part in nurturing and strengthening relationships with clients located in Brazil. Our combined efforts help manage, preserve and grow the wealth of our clients, through strong partnership at every stage of their journey.Your expertise
• bachelor’s degree required• + 5 years of experience in client service or client support roles
• CFP certification
• fluency in English
• proactive and innovative mindset
• resilient team player with a genuine service orientation
• exceptional organizational, planning and time management skills
• you’re curious to explore how AI can improve how we build, deliver, and optimize workflows. You do this with sound judgment – validating outputs and aligning with policies, risk standards, and ethical use.
About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.