Operations Intern

This role is located in Somerville, MA - This is an in-office role, on-site 5 days/week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

About you

You're the person who keeps things running — and you make it look easy. You're hacky, handy, and always two steps ahead of the next problem. Whether it's troubleshooting an office issue, setting up for a company event, or tracking down a missing package, you bring a sense of urgency, reliability, and a "just figure it out" attitude to everything you do. You're resourceful, organized, and personable — the kind of teammate who makes everyone's day a little smoother. You want to work on a small, high-impact team in a fast-paced startup, and you're looking for an internship where you'll have real ownership and real responsibility from day one.

What skills or experience do I need?

• Bias for action, flexibility, adaptability, and strong time management skills.
• Comfortable with ambiguity and takes a solution-oriented approach to problem solving.
• Ability to occasionally lift and move items up to 25 lbs.
• Demonstrated ability to independently manage and present projects to the team and company.
• Strong organizational skills, attention to detail, and clear written and verbal communication.
• Excited about adopting new tools and AI technologies to work smarter.

Key Responsibilities

• Troubleshoot issues and handle office projects — building, moving, and setting up equipment around HQ.
• Keep the space organized, clean, and fully stocked.
• Monitor the Operations Jira board and inbox; respond to requests.
• Manage inventory and ordering for snacks, food, and office supplies.
• Open, sort, and distribute incoming mail and packages.
• Source, procure, and maintain office equipment.
• Support workplace culture initiatives: town halls, happy hours, team events.
• Support hardware fulfillment.

Key Collaborators

• Business Operations
• IT
• Library Team (Tulip Experience Center)

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.

We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Virtual and in-office global company events and happy hours
• Free lunch 3 days a week
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The hourly rate for this position is $20–25/hr, based on experience and proficiency.