Infrastructure & Field Operations Manager

Istanbul / Maslak7+ years

About the Team

At Trendyol Tech, our mission is to create a positive impact in our ecosystem by enabling commerce through technology.

We solve complex problems with data, creativity, and agility — always driven by real outcomes. With a culture built on learning, collaboration, and ownership, we grow together while building what’s next.

About the Role

As a leading and fast-growing e-commerce company, our physical infrastructure is the backbone of our massive logistics and digital ecosystem. We operate high-capacity, multi-site data center environments supporting our continuous digital operations. In addition, our physical footprint spans a highly distributed network of nationwide logistics centers, fulfillment hubs, and corporate offices.

We are seeking a highly resilient, strategically minded, and hands-on Infrastructure & Field Operations Manager to lead our Field Operations Team. In this role, you will oversee all physical infrastructure deployments, structured cabling, rack installations, hardware maintenance, and field operations across all our data centers, supply chain networks, and offices.

Key Responsibilities

Team Leadership: Lead, mentor, and optimize the daily operations of the field technician and infrastructure team, ensuring high-performance execution under tight e-commerce deadlines.

Data Center Physical Management: Oversee physical operations across multiple enterprise-grade data centers, including capacity planning, asset management, racking/stacking, and structured cabling (fiber/copper).

Distributed Field Operations: Manage physical infrastructure setups, expansions, and site-relocation projects for a widespread network of nationwide logistics centers and corporate offices.

Vendor & Project Management: Coordinate third-party contractors, suppliers, and internet service providers (ISPs). Manage budgets, procurement, and timelines for nationwide infrastructure deployment projects.

Standards & SLA Compliance: Define, implement, and maintain standardization documentation for cabling, labeling, and hardware deployments. Ensure strict adherence to uptime SLAs and occupational health and safety (OHS) regulations.

Logistics & Inventory: Oversee the inventory management of critical infrastructure spare parts, deployment tools, and cabling equipment to prevent operational bottlenecks.

Qualifications & Requirements

Experience: Minimum 7+ years of experience in Data Center physical infrastructure, field operations, or telecom infrastructure, with at least 3+ years in a leadership/managerial role.

Scale Familiarity: Proven track record of managing multi-site data center environments and highly distributed physical locations (e.g., Logistics, Retail, Supply Chain, or Hub structures).

Technical Expertise: Deep knowledge of structured cabling standards (Cat6A, Fiber Optic OM3/OM4/Singlemode), cable management, rack layouts, cooling, and power distribution units (PDUs).

E-commerce Mindset: Strong understanding of the fast-paced, 24/7 nature of e-commerce operations. Ability to manage multiple high-priority tasks and remote operations simultaneously.

Soft Skills: Exceptional project management, communication, and agile resource allocation skills. Ability to lead a lean team efficiently across wide geographies.

Mobility: Willingness to travel to nationwide logistics hubs and data center locations when required.

Language: Fluency in English (both written and verbal) to collaborate with international vendors and internal stakeholders.

What We Offer

- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.

- Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.

- Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.

- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.

- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.

- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.

- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.

- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.

Take the Next Step

If this role excites you, apply today, we look forward to taking the next step with you.

Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.

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