Accounts Payable Dispute Resolution Co-Ordinator

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Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

 

 

What's in it for you:

The successful candidate will be responsible for ensuring the accuracy and integrity of the accounts payable end to end processes. This includes but is not limited to query resolution, reconciliations, GRNI management, investigating and resolving aged balances, proposing write offs, MDI activities and actively participating in cross functional teams.

The role requires strong business partnering with the both the local team and the wider EMEA Accounts Payable Team, providing comprehensive support across Accounts Payable activities that drive value for our internal and external customers.

The candidate is expected to contribute meaningfully to weekly AP MDI metrics, supporting ongoing process improvements and helping to further embed a strong lean culture within the team.

A key focus of this role would be the adherence to internal compliance & SOX controls.

 

What you will do:

• GRNI
  • Maintain internal and SOX controls in relation to GRNI including the input and monthly validation of aged GRNI balance comments.
  • Follow up to resolution all debit balances highlighted on GRNI reports regardless of aging.
  • Perform weekly GRNI related supplier reconciliations for aged items (in line with standard work).
  • Manage all associated follow ups including resolving disputes, investigating aged balances, requesting missing supplier statements and tracking overdue invoices.
  • Conduct a detailed investigation on aged GRNI balances and collaborate directly with the GRNI Analyst to recommend write off’s and or corrections as appropriate.
  • Prepare GRNI Analytics for discussion in AP MDI weekly meetings, applying the 9-step problem solving methodology to identify root causes and drive improvements.
  • Participate in cross‑functional GEMBAs related to AP/GRNI to support process improvements that enhance service delivery to the business.
  • Participate in weekly and monthly balance review calls with the GRNI Analyst/AP Team Leader and Finance Business Partner regarding aged GRNI items.
  • Prepare quarterly Balance Sheet Reconciliations and load to ARCs system for approval.

•  Accounts Payable General Tasks
  • Manage escalations efficiently, regardless of source, to ensure supplier and stakeholder service levels are consistently maintained.
  • Review weekly Invoice on Hold and Aged Never Validated reports, collaborating with the local buyer team to escalate and resolve aging holds.
  • Prepare and analyse AP data for presentation at AP meetings and MDI sessions.
  • Process invoices in Oracle R12 to support GRNI balance clearing.
  • Provide absence cover (holiday and sick leave) for colleagues across EMEA, including SAP support where required.
  • Support transition activities related to migrating Accounts Payable work from other business entities.
  • Support month‑end pre‑close and close activities.
  • Perform additional duties or support projects as requested by the AP Leader.

 

What you will bring:

•  Education & Experience:

• • Essential:

• • 3 years previous experience in Accounts Payable, Finance or related account role.
  • Experience working in an international or shared service environment is an advantage.
  • Familiarity with GRNI Process, supplier reconciliation, dispute resolution and Metric management

• • Desirable:

• • Finance Degree/Diploma or Qualified/Part Qualified Accountant ACCA/CIMA/CPA
  • MDI & 9 Step Problem Solving & Metric Management

•  Technical skills:

• • Essential:

• • Strong business partnering ability.
  • Proven track record in understanding and supporting our business stakeholders.
  • Ability to work to tight deadlines and manage competing priorities.
  • Problem solving mindset.
  • Desire to seek continuous improvement.
  • Metric orientated.
  • Maintain high standards of service and professionalism to both internal and external customers of Accounts Payable.
  • Naturally considers the business financial implications of decision making.
  • Strong communication and influencing skills
  • Good team player

•  Computer skills:

• • Essential:

• • Proficiency in Oracle R12.
  • Proficiency in Microsoft Office Suite including strong Excel skills.

• • Desirable:

• • Advanced Excel skills.
  • Proficiency in Tableau Server.
  • SAP Knowledge

•  Language skills:

• • Essential:

• • Czech written and spoken.
  • English written and spoken

• • Desirable:

• • Any other European Language.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.