Controls and Digital Technical Sales Support
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Where is the work:
On-Site (5 days)Job Description
This role is ideal for a highly technical individual who thrives in a customer-facing, sales-driven environment. The Digital Controls Sales Engineer is the crucial link between complex digital control systems technology and the business needs of our clients, driving sales growth and ensuring successful implementation.
🎯 Key Responsibilities
· Technical Sales & Consultation:
o Act as the primary technical resource for the sales team, conducting detailed product demonstrations, presentations, and technical discussions with prospective clients.
o Assess client needs and design/recommend appropriate digital control system solutions (e.g., HVAC controls, industrial automation, building management systems, IoT platforms).
o Develop and deliver compelling technical proposals, scope-of-work documents, and specifications.
· Business Development:
o Identify and cultivate new sales opportunities in target markets (e.g., commercial buildings, manufacturing, energy sector).
o Maintain strong relationships with existing clients, serving as a trusted advisor on controls technology upgrades and optimizations.
o Collaborate with the Product Development team to provide market feedback on product features and performance.
· Project Support & Collaboration:
o Work closely with Project Management and Engineering teams to ensure a smooth transition from sales to implementation.
o Provide post-sales technical support and troubleshooting assistance as needed to maintain high customer satisfaction.
o Track and report on sales activities, pipeline status, and technical trends in the digital controls market.
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Qualifications and Requirements:
1. Educational Requirements
§ Bachelor’s Degree: Typical majors include Electrical Engineering, Mechanical Engineering, Mechatronics, or Computer Science.
§ Knowledge Base: You should have a firm grasp of thermodynamics, electrical circuits, and fluid dynamics, as digital controls often manage HVAC, power, or industrial process systems.
2. Core Technical Competencies
You must be able to "speak the language" of both the engineers who design systems and the facility managers who operate them.
§ Building Automation Systems (BAS):
§ Direct Digital Control (DDC): Understanding of DDC logic, controller programming, and hardware architecture.
§ IT/Networking: Since modern controls are "digital," you need knowledge of IP networking, cybersecurity for OT (Operational Technology), and cloud integration.
§ System Integration: Ability to explain how disparate systems (lighting, HVAC, fire safety) communicate through a centralized dashboard.
3. Sales & Commercial Skills
Your primary goal is to convert technical solutions into business value (ROI) for the client.
· Proposal & Estimating: Ability to read blueprints/mechanical plans and perform "take-offs" to generate accurate cost estimates.
· Solution Selling: Moving beyond "features" to explain how digital controls reduce energy costs and improve building lifecycle.
· Presentation Skills: Conducting live product demonstrations of software interfaces and control hardware.
· CRM Proficiency: Experience using tools like Salesforce or HubSpot to manage the sales pipeline.
4. Certifications & Training
Industry-recognized credentials can significantly boost your credibility and earning potential.
(Good to have but not mandatory)
* ISA Certifications: The Certified Automation Professional (CAP) or Certified Control Systems Technician (CCST) from the International Society of Automation.
* Product-Specific Training: Certifications in major platforms like Niagara 4 (Tridium), Johnson Controls (Metasys), Siemens (Desigo), or Honeywell (WEBs).
* Sustainability Credentials: LEED AP or BREEAM certifications are highly valued as digital controls are central to "green" building initiatives.
5. Soft Skills (The "Bridge" Skills)
· Active Listening: Identifying a client's "pain points" (e.g., high energy bills or frequent system failures) before proposing a solution.
· Technical Translation: The ability to explain complex control logic to non-technical stakeholders like CFOs or building owners.
· Project Management: Ensuring a smooth handoff from the "sales" phase to the "installation/engineering" phase.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.