Service Sales Coordinator

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home. 

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What's in it for you:

The Service Sales Coordinator role is a support role for our Service Sales and Service Fulfillment teams that focuses primarily on ensuring the efficient and accurate booking of Service work. This role is part of the Client Services Team which is made up of Service Sales Coordinators, Service Estimators, and Client Service Representatives throughout the Southeast Region (NC, SC, TN, AL, GA). This specific role opening would support the Commercial Sales Offices in our Tennessee area (Memphis, Nashville, Knoxville, Chattanooga).

What you will do:

• Assist in finding, entering, editing and managing critical data on Opportunities. (Site, Owning Company, Equipment, etc.)

• Prepares transition documents and communicates project readiness for assignment to operations team.

• Responsible for obtaining and verifying proper credit approvals and tax documents prior to transitioning service work to the operations team.

• Responsible for adhering to all compliance policies to keep document integrity for audit purposes (Level of Authority, PO Acknowledgements, Validation Requirements, etc.)

• Orders FOE materials and effectively communicates shipping information to the service operations teams.

• Owns the data preparation and management for the Service Agreement Renewal process including the preparation of opportunities, estimates, proposals, and service agreement performance.

• Maintains accurate Account Manager commission assignments in software systems based on direction from Sales Leaders.

• Builds estimates for Extended Start-Up Program and Local Labor Warranties.

• Participate in and contribute to lean improvement activities.

What you will bring:

• One-year certificate from college or technical school; or six (6) months to two (2) years of related experience and/ or training; or equivalent combination of education and experience.

• Must have strong communication skills, proactive approach with willingness to work independently, as well as part of a team.

• Proven experience prioritizing tasks in order to meet tight deadlines within a high paced environment.

• Experience with Microsoft Office programs (Excel, Word, Teams, Outlook, etc.)

• Flexibility to work overtime/weekends, as required.

Annual Base Salary Range or Hourly Base Pay Range:

$40,000.00 - $86,200.00

Compensation Type:

Exception Hourly

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Safety Sensitive Role:

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.