Service Project Admin

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home. 

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

 

 

What's in it for you:

Trane has a new exciting opportunity to join our organization as a Service Project Administrator in Wilmington, MA / Westbrook, ME. Under direct supervision, this position is responsible for routine service job documentation, materials, job costing, status monitoring, invoicing, and administrative closeout of each service job. This position is required to closely interact with Service Managers, Service Technicians, Service Account Managers, and Customers.

 

What you will do:

• Coordinates with cross-functional team members to ensure the accurate and timely recording of project costs, including materials, timesheets, labor hour allocation, and daily reports; initiates invoicing for completed work; and prepares payroll documentation while managing technician applied and unapplied time.

• Responsible for general administrative functions to include project costs are identified for processing service billings.

• Responsible for generating, interpreting, and printing various assigned reports.

• Monitors account receivables invoicing status, reviews, investigates, and helps resolve billing disputes in coordination with internal teams and customers.

• Communicates effectively with other team members.

• Cross train for coverage of the service project administrators when staffing needs arise.  

• Schedule and participate in internal project team meetings to ensure accurate transfer of information.

• Validates cost to date and reconciles project data in business system.

• Manages invoicing process and coordinate format, layout, attachments, and mailing with Shared Financial Services.

• Reviews billing backlog and coordinates/communicates with Service Managers, HVAC Field Technicians, customers, and Trane claims as necessary to resolve obstacles.

 

What you will bring:

• High School diploma or GED and up to two (2) years of related experience and/ or training; or equivalent combination of education and experience.

• Must have strong communication skills, proactive approach with willingness to work independently as well as part of a team.

• Ability to multitask and work well on a team

• Proven experience prioritizing tasks in order to meet tight deadlines within a high-paced environment.

• Familiarity with the operation of HVAC Systems preferred, not required.

• Flexibility to work overtime/ weekends, as required.

 

Annual Base Salary Range or Hourly Base Pay Range:

$63,491.66 - $89,214.99

Compensation Type:

Exception Hourly

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes  up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave. 
• 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.    

Disclaimer:  Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations

Safety Sensitive Role:

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.