Design Support Engineer

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home. 

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

 

 

Design Special Support Engineer

 

At Trane Technologies we Challenge Possible. Our brands – including Trane® and Thermo King®– create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.

 

Job Summary:

 

The Design Special Support Engineer will enable the sales of Airside products through cross-functional knowledge sharing, complex problem-solving, and innovative decision-making.  In this role, you will:

• Support offering the right mix of products, systems, solutions, and competitive intelligence tools to drive the growth of the Airside business.
• Serve as an advisor to our product support and portfolio management teams on product and process capabilities.
  • Provide knowledgeable specialized solutions for our Airside portfolio.  
• This exciting role requires creative problem solving, out of the box thinking, and strong technical acumen!  You will be working in a collaborative environment with an in-person team at least 3 days a week. 

 

Responsibilities:

 

• Support special design requests, custom designs and creating associated custom submittal drawings.
• Work with internal or external customers in the areas of, but not limited to, design specials/technical/systems/application engineering/customer specification/job expediting and pricing questions.
• Serve as Airside subject matter expert through technical and application knowledge of products and understanding of competitor product offerings.  Continually advance this knowledge through personal development goals.
• Actively collaborate and serve as a trusted partner with product engineering, application engineering, manufacturing, product support teams, and product management.  This engagement will facilitate alignment on special design direction for our products.
• Partner with Product Management team on execution of pricing strategies and systems to ensure price, margin and costs will meet stated goals.
• Leverage Lean thinking and project management skills on a diverse array of projects including product development/ development of products, partnerships, promotional activities, and marketing literature.
• Partner with the Product Management team to assist with development and execution of commercialization plans for new and existing airside products.
• Coach and develop product support team members with customer, product, and process knowledge.
• Act as the internal champion always balancing the needs of the internal and external customers.
• Provide additional product support via email, phone, and Zendesk as needed.

 

Qualifications:

 

• Bachelor’s degree in engineering or related technical degree required.  Electrical engineering experience and/or MBA preferred.
• Minimum 5 years of experience within industrial or manufacturing sector.  Experience could include product management, engineering, marketing/sales or field support experience.
• Tactfulness and assertiveness; must be effective and clear decision-maker under pressure situations; able to deal effectively with internal and/or external customers.
• Solid organization skills and flexibility to handle a variety of time sensitive tasks and projects
• Ability to effectively lead projects with a diverse set of stakeholders
• PC and end user computer use (Creo, AutoCAD, Revit, Zendesk, Excel, Word, Project, PowerPoint, Adobe).
• Experience in HVAC industry preferred.
• Experience in Lean/Six Sigma preferred.
• Ability to travel up to 10%

 

Key Competencies:To be successful in the role, the following skills are required:

 

• Building Relationships
• Product Knowledge
• Competitor Insights
• Problem assessment and problem analysis/solving skills.
• Energy and desire to drive continuous improvement in processes.

 

We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives.  We are proud of our winning culture which is inclusive and respectful at its core.  We share passion for serving customers, caring for others, and boldly challenging what’s possible for a sustainable world.

We are committed to achieving workforce diversity reflective of our communities.  We are an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Annual Base Salary Range or Hourly Base Pay Range:

$89,585.00 - $124,950.00

Compensation Type:

Salary

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer:  Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.