Sr e-Commerce Product Manager

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home. 

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

The Sr Digital Product Manager, eCommerce, is responsible for defining and delivering a world-class eCommerce solution for the Thermo King business. As a leader, you are accountable for driving profitable growth and for achieving sustainability objectives in alignment with Trane Technologies’ overall strategy and goals. Additionally, you would be responsible for leading the eCommerce Product Growth Team (PGT) for our Thermo King Americas business with process excellence through demonstrated leadership.

Responsibilities:

• Manages the eCommerce platform through the entire product lifecycle for all Thermo King Americas categories, gathering and prioritizing customer requirements, and defining the vision for both enabling digital tools and value-added services.

• Develops a strategic vision and framework for Thermo King’s eCommerce offerings that includes knowledge about timing, resource implementations, tradeoffs, and competitive landscape data.

• Demonstrates market leadership in crafting eCommerce roadmap.

• Visits customers and Thermo King dealers face-to-face to understand customer needs from their business point of view.

• Leads interactions with the entirety of the Thermo King Americas organization to ensure eCommerce design, quality, reliability, and profitability goals are met. Communicates eCommerce roadmap and plan with Business Unit team; coordinates the plan with functional partners.

• Leads delivery teams responsible to build, test, deploy, and maintain eCommerce platform and Product Information Management platform to deliver state-of-the-art customer experience.

• Coordinates with the marketing and sales teams to develop and implement a marketing strategy and plan (including targeted programs and promotions) for each new or updated product/service or extension.

• Leads interactions with the sales team to review and adjust the distribution strategy for each product/service line based on performance.

• Advocates the eCommerce strategy roadmap to the broader organization.

• Develops compelling communication around the value proposition and differentiation to competitive offers and/or alternative solutions.

• Understands organizational culture and can fully operate across organizational boundaries.

• Leads the execution of detailed demand planning for eCommerce platform based on input from industry, market, and competitor analyses.

• Works independently to manage and lead standard management routine activities pertaining to Product Growth Teams, driving all meetings, measuring metrics, conducting analytics, and utilizing an effective visual management system.

• Applies a Multi Generation Product Plan (MPP) in creating a vision for eCommerce.

Qualifications:

• Bachelor's degree in Business, Marketing, Finance, Engineering, or other technical-related degree

• Master's of Business Administration degree preferred, but not required

• Ten (10) to 15 years overall experience of increasing levels of complexity with a minimum of 7 years of leadership experience in product management, sales, eCommerce, or other relevant areas

• Demonstrated success defining and launching complex product and service/software offerings

• Must have a strong technical aptitude and the ability to work across different functions

• Strong financial acumen is required

• Excellent organization skills and flexibility to handle a variety of time-sensitive tasks and projects

• Demonstrated ability to lead teams and provide effective support on a broad range of activities requiring attention to detail

• Solid analytical and communication skills

• Knowledge of the transport refrigeration business and eCommerce industry preferred, but not required

Key Competencies:

• Builds Collaborative Relationships – Establishes and maintains effective relationships with a wide variety of stakeholders, including cross-functional business partners and dealers. Seeks to understand and anticipate the needs of others, practicing attentive and active listening. Excellent teamwork skills.

• Analytics – Comfortable with analyzing, interpreting, and organizing data, as well as turning data into business cases.

• Business Acumen – Understands how the business functions. Is aware of how strategies and tactics work in the marketplace.

• Drive for results – Is willing to roll up sleeves to get things done as well as the ability to drive performance through others, supporting colleagues in pursuit of the team goal and ensuring focus on deliverables.

• Comfortable with Ambiguity/Complexity – Can shift gears comfortably and handle risk and uncertainty. Will change direction when needed.

• Innovation – Imagines new possibilities and combines existing ideas and approaches to create new business solutions.

Annual Base Salary Range or Hourly Base Pay Range:

$158,238.33 - $220,955.00

Compensation Type:

Salary

Incentive Eligible:

Yes

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!

• Family building benefits include fertility coverage and adoption/surrogacy assistance.

• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.

• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer:  Benefit offerings may vary depending on Collective Barraging Agreements and local/state regulations.

Safety Sensitive Role:

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.