Staff Software Engineer - Frontend, Retail Experience

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Toast Retail team is pioneering how Toast serves businesses beyond the restaurant space. We’re focused on building powerful, intuitive tools that meet the unique needs of modern retailers — inventory management, supplier relationships, purchase orders, and more. As a team, we operate like a startup within Toast, balancing greenfield development with the scale of a mature platform.

The Retail Experience (RXP) squad is a high-impact team focused on transforming Toast into a world-class experience for retailers. While retail adoption has grown significantly, we consistently hear that Toast doesn’t always feel like it was built for retail.RXP’s mission is to close that gap. We identify friction across the retail customer journey — from onboarding to daily operations — and deliver cohesive, retail-first improvements across Toast’s ecosystem.

Our work spans the Retail module and the broader Toast platform, ensuring that retail customers feel understood and supported from day one through long-term success.

 

A day in the life (Responsibilities)

As a Staff Software Engineer on the Retail Experience team, you’ll play a leading role in designing and developing intuitive, performant, and delightful user experiences. You’ll work closely with product managers, designers, and other engineers to bring new features to life. If you love working in a fast-paced environment, driving innovation, and seeing your work make a real impact — we’d love to meet you. Here’s what you’ll be doing:

• Architect and implement modern, high-quality frontend experiences that feel intentionally designed for retail businesses.
• Collaborate deeply with Product, Design, and Platform teams to deliver cohesive improvements across a broad cross-section of Toast’s ecosystem.
• Mentor teammates, contribute to technical decisions, and help shape a strong engineering culture.
• Continuously improve UI systems and patterns, enabling rapid development of scalable features.
• Stay curious, explore emerging technologies, and find new ways to elevate the Toast Retail experience.

 

What you'll need to thrive (Requirements)

• 8-10+ years of experience building modern web applications, with a strong frontend focus.
• Strong proficiency with React, TypeScript, and web standards (HTML5, CSS3).
• Solid understanding of component architecture, state management, and design systems.
• Experience collaborating with cross-functional teams and shipping user-facing features.
• Familiarity with REST APIs, GraphQL, and testing frameworks (Jest, Playwright, etc.).
• Passion for clean, maintainable code.
• Comfortable working in a fast-moving team, balancing quality and speed.
• Bonus: Experience in Retail software, or designing systems for new customer vertical

*** This is a hybrid role requiring in-office presence two days per week ***

#LI-HYBRID

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AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.