Engineer, Critical Facilities

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The Engineer, Critical Facilities ensures the operational continuity and reliability of critical infrastructure across data centers, communication hubs, and other mission-critical facilities. This role independently manages electrical, mechanical, HVAC, life safety, and backup power systems to maintain uninterrupted service and compliance with safety standards. The Engineer leads maintenance activities, incident response, root cause analysis, and infrastructure improvement projects in partnership with technicians, vendors, and facility operations teams. Success is measured through operational uptime, system integrity, compliance with maintenance procedures, and effective cross-functional execution. This role directly supports organizational infrastructure stability and service delivery to customers by preventing downtime and managing critical facility operations.

• Manage operational execution of processes and procedures to maintain 100% uptime across electrical, mechanical, HVAC, and building control systems
• Review and evaluate engineering designs and operational performance to identify and respond to system shortcomings and emergencies
• Provide training and guidance to technicians and facility staff to ensure compliance with life safety and critical environment procedures
• Lead and participate in facility improvement projects, infrastructure upgrades, new system construction, and commissioning activities
• Conduct site inspections, equipment audits, and documentation updates to identify deficiencies and maintain accurate asset and infrastructure records
• Use computerized maintenance management systems (CMMS) to track work orders, maintenance schedules, repairs, and generate operational reports
• Also responsible for other duties/projects as assigned by business management as needed

Qualifications

Education

• Required: High School Diploma with Technical Training in Electrical or Mechanical Systems
• Preferred: Associate Degree in Engineering Technology, Facilities Management, or Related Field; or Bachelor's Degree in Engineering, Facilities Management, or Related Discipline

Work Experience

• Preferred: 2–4 years of experience in each of the following areas:
• Mechanical/HVAC, electrical, or a combination of the two
• Data center or critical facilities operations, preferably in the telecommunications industry
• Managing vendor work, quality control, and coordination for facility equipment and systems
• Participating in preventive maintenance, incident response, and compliance activities for facility infrastructure

Knowledge, Skills, and Abilities

Required:

• Electrical Engineering: Knowledge of electrical distribution, UPS, generators, and critical power systems
• Facility Engineering: Ability to evaluate facility systems, identify deficiencies, and manage engineering solutions
• Mechanical/HVAC Systems: Working knowledge of HVAC, cooling, and mechanical systems in critical environments
• Troubleshooting: Ability to identify, diagnose, and resolve facility and infrastructure issues efficiently
• Preventive Maintenance: Ability to plan, execute, and oversee scheduled maintenance procedures and operational standards
• Vendor Management: Ability to manage contractors and service providers to ensure quality work and compliance
• CMMS / Maintenance Systems: Experience using maintenance management systems to manage work orders, repairs, and asset records
• Project Management: Ability to lead and participate in infrastructure upgrades and facility improvement projects
• Critical Thinking & Problem Solving: Ability to analyze situations, make sound decisions, and respond effectively to operational challenges
• Documentation Management: Ability to maintain accurate records, procedures, inspection reports, and operational documentation

Preferred:

• Data Center Management: Experience managing operations and systems in a data center or telecommunications facility environment
• Infrastructure Design: Familiarity with infrastructure design principles and participation in new construction or remodeling
• Safety Training Programs: Experience delivering or supporting life safety and compliance training for technical staff
• Technical Writing: Ability to produce clear operational procedures, incident reports, and engineering documentation

Licenses and Certifications

• Uptime Institute Certified Reliability Leader (CRL) or Accredited Tier Specialist: Knowledge of data center and critical facility operational standards and best practices
• OSHA 10 or OSHA 30: Knowledge of workplace safety standards and safe work practices in operational environments
• LEED, CFM, FMP, or MCE: Professional certification in facilities management, energy, or critical environments
• Electrical, HVAC, or Mechanical Trade Certification: Demonstrated technical competency in electrical, HVAC, or mechanical systems maintenance

Base Pay Range: $74,200 - $133,900

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ361125&paradox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.