Sr Manager, Social Media

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Job Overview

This role leads the Mint Mobile and Ultra Mobile social media team, setting the strategic vision for how the brands show up across every platform and ensuring that vision is executed with creative excellence. It combines bold brand instincts with sharp business thinking, translating each brand’s personality into content and campaigns that drive measurable results in engagement, reach, and customer growth. The role thrives at the intersection of creative ambition and data-driven decision-making, partnering closely with internal teams and external partners to maximize social's impact across owned and paid channels. Success is defined by a social program operating with taste, rigor, and distinct brand voices that meaningfully move the business.

Job Responsibilities:

• Inspire, lead, and develop a team of social media campaign managers and content creators — setting a high creative bar, fostering a culture of bold ideas, and driving both individual growth and collective performance
• Architect and own social media strategy, defining how the brand's voice takes shape on social, channel mix, and content vision across owned platforms, with clear KPIs that connect creative ambition to measurable community growth and engagement
• Collaborate with paid media teams and external partners to create and optimize paid social media campaigns for increased reach and effectiveness
• Apply sharp brand taste and cultural fluency to greenlight, shape, and direct social campaigns that build Mint and Ultra's awareness and product consideration through both owned and paid channels, always with a distinct creative point of view
• Translate social strategy, creative concepts, and performance results into compelling narratives for executive leadership, championing social as a core business driver backed by results
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

• Bachelor's Degree and 7 years of related work experience
  OR a combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Communications, Marketing, Business, PR or related field (Preferred)
• 7-10 years Developing & leading complex integrated marketing programs in an agency or corporate environment. (Preferred)
• 4-7 years Leading direct reports in a fast paced, high volume Advertising, Marketing, Communications, and/or Public Relations function for a large corporation or agency. (Preferred)
• Wireless or Mobile experience or heavy knowledge of the space is a plus. (Preferred)

Knowledge, Skills and Abilities:

• Brand Strategy (Required)
• Campaign Management (Required)
• Communication (Required)
• Cross-Functional Project Management (Required)
• Data-Driven Decision Making (Required)
• Leadership (Required)
• Public Relations (PR) (Required)
• Social Media Management (Required)
• Strategic Thinking (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $130,440 - $235,440

National Base Pay Range: $108,700 - $196,200

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. 

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ366081&paradox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.