Analyst, Technical

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This role plays a crucial part in the development of software products, ensuring that all quality and performance requirements are met before release. This position involves meticulous testing, debugging, and suggesting improvements to guarantee that applications function correctly, are error-free, and are of high quality. The role serves as a key safeguard against software failures that, if undetected, could lead to significant operational risk and user dissatisfaction. Candidates should have a solid foundation in automation and manual testing, with skills in TypeScript and familiarity with CI/CD tools.

Job Responsibilities:

• Developing and executing test cases to diagnose issues and bugs, and creating robust and stable software solutions.
• Identifying, isolating, and tracking bugs throughout testing.
• Recording test progress and results.
• Creating logging and tracking systems that can be used by other team members and for future troubleshooting.
• Collaborating with the development team to discuss performance issues and brainstorm potential improvements.
• Coordinating with other team members to refine test cases.
• Reviewing software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
• Conducting regression testing, documenting results, and suggesting enhancements.
• Utilizing tools for automated testing to streamline the testing process and increase efficiency.
• Assessing code releases for quality and reliability before they are deployed in a live environment.
• Ensuring quality user experience and interface functionality.
• Maintaining updated knowledge of industry trends and advancements.

Education and Work Experience:

• Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Computer Science or a related field. Instead of a degree, we may consider equivalent industry experience.
• 2-4 years of related work experience. (Preferred)

Knowledge, Skills, and Abilities:

• Experience in testing methods such as functional testing, regression testing usability testing, or automated testing, depending on the industry (Preferred)
• Experience using defect tracking tools like JIRA (Preferred)
• Familiarity with version control platforms such as Git (Required)
• Strong collaboration skills, including the ability to work closely with developers, engineers, or operations teams to resolve quality issues (Preferred)
• Basic scripting or programming knowledge (e.g., Python, JavaScript, or TypeScript) for QA automation or software testing (Required)
• Experience with Playwright with TypeScript (Preferred)
• Automation Framework maintenance (Preferred)
• GitLab CI/CD pipeline creation and maintenance (Preferred)
• API Automation Testing using Postman (Required)
• Automation of REST APIs (Required)
• Strong understanding of Wiremock Concepts (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $69,000 - $124,500

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ350312&paradox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.