Senior Director, Marketing PR & Communications
T-MobileT-Mobile is in pursuit of exceptional talent to join our executive team. We’re committed to excellence and innovation, and we are on the lookout for a leader who can steer our company towards new heights of success. In this pivotal role, you will be responsible for driving strategic initiatives and leading a talented team of professionals. The ideal candidate will possess a proven track record of success, demonstrating a keen ability to navigate complex challenges and capitalize on emerging opportunities. As a key member of our executive team, you will play a crucial role in shaping and executing our organizational strategy and contributing to our continued growth and market leadership. Join us in our commitment to driving innovation, inspiring collaboration, fostering a positive company culture, and achieving unparalleled success.
The Sr Director, Marketing PR & Communications is a key member of our Corporate Communications team and the enterprise owner of PR and communications strategy for T-Mobile’s brands, products, services, innovation, and end-to-end customer experiences. This leader sets strategic direction, governs execution, and oversees executive communications, media relations, and proactive storytelling that shape market perception, customer trust, and enterprise reputation. Serving as the senior advisor to Marketing, Strategy, and Products leadership, this leader will define narrative frameworks, executive positioning, and media priorities, with decisions that have company-wide impact across T-Mobile’s primary revenue-driving brands and customer relationships.Job Responsibilities:
- Set and own Marketing communications strategy and proactive media engagement approaches that support revenue growth, customer experience, and competitive differentiation.
- Serve as senior communications advisor and spokesperson to Marketing, Strategy & Products leadership, providing strategic counsel and acting as final decision-maker for executive messaging, thought leadership, issue response, reputation management, executive social strategy, and high-stakes communications.
- Govern execution across the Marketing PR & Communications COE, ensuring consistency, integration, and quality across multiple initiatives, leaders, and teams.
- Develop and govern integrated PR strategies across launches, partnerships, and key milestones, ensuring coordination and consistency across Brand, Marketing, Legal, and external agency partners.
- Lead and develop a senior communications leadership team and managers, building a strong succession pipeline and scalable operating model.
- Engages with national and local media, industry influencers, industry analysts, brand partners and manages agency partners to drive proactive storytelling and executive visibility.
- Own Marketing communications budget and agency investments, ensuring disciplined prioritization, performance management, and ROI across enterprise initiatives.
Education and Work Experience:
- More than 10 years’ experience in corporate communications and public relations, overseeing a breadth of marketing and communication functions for a publicly traded company.
- Strong media-relations background and agency-management skills.
- Executive communications expertise including strong writing and editing.
- Experience developing strong relationships with external partners to strengthen brand presence.
- Bachelor’s Degree in Communications; Masters Preferred.
Knowledge, Skills and Abilities:
- Ability to prioritize multiple projects; detail oriented and organized.
- Strong people leadership and talent development.
- Ability to communicate effectively across team and organizational boundaries to drive and develop consensus.
- Flexible, self-starter, and comfortable working in a rapidly changing environment.
- Strong leadership skills and the ability to build work across an organization that is experiencing rapid growth.
- Excellent interpersonal and people management skills with the ability to work with diverse groups of people including the executive team, managers, employees, shareholders, and customers.
- High integrity, with a collaborative approach to problem solving.
- Results driven, ensuring short-term goals are achieved that support long-term initiatives with an appropriate sense of urgency.
- At least 18 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as qualifications and experience, so the actual starting pay will vary within this range. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.