Strategic Account Manager

We are looking for a Strategic Account Manager to further develop our relationships with existing customers. The Strategic Sales Account Manager will focus on prospecting into both our existing customer base and some net new to uncover pipeline, drive sales cycles and close business.  The Strategic Account Manager will develop, own and execute against account success plans. They will work closely with internal teams such as Solution Consultants, Customer Success, Implementation, Operations, Product to help ensure overall expansion.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

 

In this role, you will be responsible for:

 

• Own relationships with named accounts to develop and implement plans geared at both maximizing expansion opportunities across all Tipalti products and ensuring high bar of customer success
• Accurately maintain account and opportunity information within our internal CRM systems.
• Effectively leverage systems and tools to engage with customers, manage pipeline, track deal progress, etc and use data to inform and enable effective decisions
• Work strategically to understand the customer’s business and align to their business goals 
• Identify business challenges and create solutions using Tipalti services
• Build deep trusting relationships with decision makers and executives and ensure they are  appropriately engaged.
• Collaborate with cross-functional teams to develop and execute effective sales strategies.
• Continually identify and communicate customer knowledge gaps and opportunities for Tipalti products and services.

 

About you 

• 4+ years of experience in Software/SaaS or Financial Tech sales with a successful track record of consistent quota achievement.
• Undergraduate degree in business administration, finance, accounting or a related area, or equivalent.
• Previous experience selling to C Suite - Emerging Technologies, Digital Economy and Global Organizations strongly preferred.
• Problem solving capabilities, highly organized, and detail-oriented, strong time-management skills  
• Proactive, self-starting individual who can identify opportunities and run with it.
• Demonstrated ability to sell large scale solutions and achieve sales revenue targets through increased adoption and expanded use of technology in existing customer base.
• Skilled at fostering and leveraging strong working relationships with cross-functional teams to develop and execute customer success strategies.
• Driven to achieve aggressive goals combined with equal passion for customer success.
• Excellent communication and negotiation skills, with the ability to build and maintain relationships with key client

 

Our benefits package includes: 

Toronto: 

• Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
• Competitive salary and equity
• Matching RRSP
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Conveniently located close to transit
• Phone/internet allowance 
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

Vancouver: 

• Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
• Competitive salary and equity
• Matching RRSP
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Conveniently located close to transit
• Phone/internet allowance 
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

 

Base Salary Range: $105,000 - $130,000 CAD annually.

Commission: This role includes the opportunity to earn commission pay. Commission entitlement is based on performance. Target commission is $105,000 -$130,000 CAD annually. 

Expected Total Compensation: $210,000 - $260,000 CAD annually (includes base salary plus target bonus/commission).

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws.