People Operations Analyst

ABOUT THE TEAM: 

We’re a Global People Ops team located in Bulgaria & India, our European team is located in Sofia and working with employees and vendors from several European countries. We like things to be organized and structured, we rely on data, and we take ownership of what we do-while keeping a friendly and supportive way of working.

ABOUT THE ROLE: 

As a junior People Operations Analyst you’ll be:

• Supporting employee lifecycle processes, including onboarding, employment changes, leave administration, and offboarding activities.
• Assisting with payroll preparation by collecting and validating employee information and payroll inputs.
• Maintaining employee records and ensuring data is accurate and up to date in our systems.
• Supporting benefits administration and helping employees with People-related questions.
• Managing People Service Desk requests and ensuring employees receive timely support.
• Assisting with employment documentation and compliance-related activities.
• Working with People systems and helping maintain accurate employee information.
• Supporting process documentation and keeping knowledge articles up to date.
• Coordinating with employees, managers, vendors, and external partners when needed.
• Contributing to People Operations projects and process improvement initiatives.
• Learning about local employment practices and helping ensure our processes run smoothly and efficiently.

WHAT WE ARE LOOKING FOR: 

• An interest in Human Resources, People Operations, Business Administration, or a related field with a minimum 1 year of experience.
• Strong attention to detail and a willingness to learn.
• Good organizational skills and the ability to manage multiple tasks.
• Comfortable working with data, spreadsheets, and different systems.
• Strong communication skills and a collaborative approach.
• A proactive attitude and willingness to take ownership of tasks.
• Ability to handle confidential information responsibly.
• Curiosity, problem-solving skills, and a desire to continuously improve.
• Fluency in English and the local language of the country supported.
• Plus to have a Previous internship, university project, or work experience in HR, administration, customer support, operations, or a similar environment.
• Experience with HR systems (e.g. Workday, spreadsheets and international Payroll systems)

WHAT YOU’LL GET IN RETURN:

• Salary - 15,600 to 17,550 gross per annum.
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private health insurance with Bulgaria Zdrave, including extra dental care.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Fully Covered Multisport Card – Granting access to hundreds of gyms and pools across Bulgaria
• Monthly Food Vouchers – Monthly food vouchers to enjoy your favorite meals with Edenred +
• Snacks & Meals – Daily snacks, with all-day coffee, tea, and juices.

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.