Shared Service Analyst

ABOUT THE TEAM:

Our Finance Operations team is the collaborative engine that keeps Tide’s global financial processes running efficiently and accurately. We are a fast-paced, highly motivated group dedicated to maintaining the financial integrity of our day-to-day operations across multiple geographical locations. By joining us, you will be part of an environment where your ideas for operational enhancements are actively encouraged, and your work directly supports Tide’s rapid global scaling. 

ABOUT THE ROLE: 

We are seeking a Shared Service Analyst to join our finance team. This is a hands-on, end-to-end role spanning both accounts payable (AP) and accounts receivable (AR) across multiple group entities and currencies. You'll own core AP processing while also managing a meaningful AR workload — billing, collections, and receipt allocation - making this an ideal role for someone who wants exposure across the full transactional finance cycle in a fast-scaling, global business.

The ideal candidate has solid experience in a busy AP function, brings demonstrable AR experience, and is excited to help build and improve processes as we globalize.

As the  Shared Service Analyst you’ll be performing: 

Accounts Payable (core)

• Processing supplier invoices for various companies in our group, ensuring accurate coding, correct tax treatment, and identifying errors.
• Matching invoices to purchase orders and resolving discrepancies before payment.
• Processing employee expense reports, ensuring compliance with internal policies and reviewing supporting documentation.
• Resolving problems with vendors and reconciling vendor statements to our ledger.

Accounts Receivable (core)

• Raising and issuing customer invoices, allocating receipts, and monitoring aged debt.
• Following up on outstanding balances, supporting collections, and resolving customer billing queries promptly and professionally.
• Reconciling customer accounts and investigating unallocated or misapplied receipts.

Banking, reporting & continuous improvement

• Processing bank transactions in various currencies, ensuring accurate allocation of payments and receipts, and performing bank reconciliations.
• Preparing AP/AR ageing, cash, and other reports on a regular and ad hoc basis.
• Maintaining the finance inboxes for different companies, ensuring all communications are processed properly and stakeholders are kept informed in a friendly and effective manner.
• Identifying opportunities for enhancements in AP and AR processes, contributing to the organization's continuous improvement efforts and operational efficiencies.
• Supporting the team with ad hoc tasks and requests from the line manager.

 

WHAT WE ARE LOOKING FOR: 

Essentials

• Bachelor's degree in Accounting, Finance, or a related field (preferred).
• Minimum 2-3 years' experience in accounts payable, with demonstrable hands-on accounts receivable experience (billing, collections, receipt allocation, and account reconciliation).
• Proficiency in accounting software (e.g. Xero, SAP, oracle) and strong Microsoft Excel skills.
• Working knowledge of month-end and year-end close activities.
• Strong analytical and problem-solving capabilities, with meticulous attention to detail and accuracy.
• Exceptional organizational and time-management skills, with the ability to prioritize effectively in a fast-paced environment.
• Excellent verbal and written communication skills, capable of interacting professionally with internal teams and external stakeholders.

Strongly preferred

• Experience in an India-based AP / finance operations function, including working knowledge of GST and validation of tax invoices
• Hands-on purchase order (PO) processing, including 2-way and 3-way matching
• Adaptable and process-oriented, comfortable working in evolving environments where systems and automation are still maturing
• Exposure to multi-entity, multi-currency operations

WHAT YOU’LL GET IN RETURN: 

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.