Enterprise Account Manager - UK&I
CitrixUK&I Enterprise Account Manager
More than 100 million users around the globe rely on Citrix to help them adapt, transform, and meet the challenges faced by every modern enterprise across private, public, managed and sovereign cloud environments. In today’s dynamic business landscape, work happens everywhere — across devices, locations, and environments. With this flexibility comes complexity and risk. Citrix helps our customers to secure the work by providing secure access to the applications their workers—humans and agents—need wherever they are and from whatever devices they use. Citrix is trusted by thousands of customers to deliver improved user experience, more productivity, and tailored security at an optimized cost.
The Enterprise Account Managers at Citrix lead our most valued customers in the European Market, partnering with each assigned account to identify their business needs and deliver advanced technical solutions, that result in focused business outcomes for both customers and Citrix. In the Account Manager role, you will produce new and recurring sales revenue, driving growth through advanced and complex account planning. This role provides the opportunity to leverage your extensive customer and sales experience to execute against a strategic account and growth plan, using business development strategies within a defined set of customers, prospects, territory, or vertical(s).
This is a senior, quota-carrying role for an accomplished enterprise seller with strong executive presence, and a consistent track record of closing seven-figure deals. The successful candidate will operate as a trusted advisor to C-level and senior business and technology leaders, helping them deliver critical transformation initiatives across modernization, AI, risk, compliance, and digital operations.
Securing the work for organizations globally is the heart of what Citrix is today and who we have always been. Come join our European sales organisation to become the transformational agent for our valued Enterprise customers and help them to Secure the Work!
Citrix is a Cloud Software Group (CSG) company. CSG operates several other core business units, primarily built around its major acquisitions, Citrix and TIBCO, enabling customers to evolve, compete and succeed by leveraging franchises of software across data, automation, insight and collaboration.
Job Description/Responsibilities:
- Own the full enterprise sales lifecycle for assigned accounts, from account planning and opportunity creation through negotiation and close.
- Develop and execute account-based strategies that drive recurring ARR growth while simplifying and consolidating existing commercial motions
- Develop value-proposition presentations and specialized business plans for customers that drive business outcomes to unlock new use cases and translate it into new business opportunities.
- Plan and execute territory and account strategies with full accountability for pipeline health, forecast accuracy, and revenue outcomes.
- Demonstrates a strong understanding of the customers' business strategy and the direction of the industry, serving as a trusted advisor demonstrating how Citrix can impact their objectives
- Understand each customer’s technology footprint and strategy, business drivers and landscape, and strategic growth plans.
- Build and maintain relationships with executives and business/technical decision makers at high levels of the customer's organization to establish alignment on mutual goals and trust in future interactions
- Negotiate and manage end-to-end, complex sales-cycles, often presented to C-level executives
- Identify the right specialist/support resources to bring into account negotiations and presentations
- Orchestrates internal teams to anticipate issues/risks on customer satisfaction and ensure a constant focus on post-sales obligations and support
- Leverages best-in-class sales and communication techniques and tools to meet customer needs and accelerate sales.
- Develop plans to offer solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.
- Plan and execute the assigned territory/accounts, taking 360 accountability on delivering mutual long-term sustainable goals
Required Experience/Skills:
- 7+ years of sales experience within software OR solutions sales organization
- Team Player - leverage, orchestrate and manage the broader Account Team, with close interaction with roles such as ATS, Architect, Product Management etc.
- Open, always learning, Growth mindset with "can do" approach - comfortable with Changes & challenges.
- Navigate complex processes for Deal Strategy, Commercial Approvals etc.
- Experience establishing trusted relationships with current and prospective clients and other teams
- Build and sustain trusted relationships with senior executives and decision-makers at C-Level IT and LoB
- Experience consistently overachieving sales targets
- Experience quarterbacking account teams within a matrix sales team environment, promoting a "win as a team" approach
- Ability to develop relationships throughout the organization outside of existing footprint of technology
- Ability to identify key levers and compelling events within a customer base and structuring and executing a sales plan
- Fluent verbal & written English language skills are required
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.