Lead Account Executive
CitrixAbout The Role:
Job Description/Responsibilities:
- Own and develop relationships within an assigned portfolio of enterprise accounts, building long-term trust with business and technical stakeholders.
- Establish and strengthen relationships with senior decision-makers and influencers across IT and Lines of Business.
- Build a deep understanding of each customer’s business strategy, operating model, and technology landscape.
- Serve as a consistent point of contact, ensuring alignment between customer objectives and Citrix’s internal resources.
- Drive execution of account-based strategies to accelerate recurring revenue growth and expand platform adoption.
- Identify new use cases, expansion areas, and cross-functional opportunities grounded in customer priorities and KPIs.
- Own account plans, opportunity strategies, and business reviews in partnership with senior sales leadership.
- Clearly articulate customer value propositions and business outcome–driven proposals.
- Lead and support complex, multi-threaded enterprise sales cycles, including negotiations and executive-level discussions.
- Orchestrate internal teams — Solutions Engineering, Architecture, Product, Customer Success, and partners — to drive customer success.
- Navigate commercial processes, approvals, and deal structures aligned to customer requirements.
- Maintain accurate pipeline, forecasting, and account documentation.
- Build and maintain expertise in relevant industry trends and transformation initiatives.
- Connect technology capabilities to business outcomes in a clear and credible way.
- Act as the customer’s voice internally, providing insights to Sales, Product, and CS teams.
- Contribute to executive workshops, briefings, and industry events.
- Extensive experience in enterprise technology sales with direct ownership of customer relationships and contract lifecycles.
- Proven ability to develop and maintain trusted customer relationships at multiple levels.
- Strong communication skills and ability to articulate technical and business concepts effectively.
- Experience leading complex sales cycles with diverse stakeholder groups.
- Comfortable working in a matrixed environment and driving collaboration across teams.
- Organized, detail-oriented, and capable of managing multiple large enterprise accounts simultaneously.
- Fluent English is required, as is German. Additional European languages are an advantage.
- This role requires regular travel across the DACH region to meet with customers, with occasional visits to our European headquarters in the UK.
- SaaS, cloud, digital workplace, automation, analytics, or enterprise software sales experience.
- Experience supporting or owning strategic or global enterprise accounts.
- Familiarity with governance-focused and multi-layer enterprise buying processes.
- Bachelor’s degree in Business, Finance, Technology, or a related field.
- Customer-centric with strong listening and relationship-building skills.
- Highly collaborative with a “win together” mindset.
- Curious, growth-oriented, and eager to deepen industry and product knowledge.
- Adaptable in fast-changing environments.
- Professional, dependable, and trusted by customers and internal teams.
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.