Commercial Account Manager

Key Responsibilities

• Manage the Renewal Lifecycle: Own and execute the end-to-end renewal process for a dedicated portfolio of commercial accounts.

• Negotiation & Strategy: Lead renewal negotiations to minimize churn, maintain margin integrity, and secure multi-year contract agreements.

• Forecasting & Pipeline: Accurately forecast renewal metrics, maintain forecast hygiene, and manage your pipeline within Cloud Software Group’s CRM.

• Cross-Functional Collaboration: Partner with Customer Success, Field Sales, and Product teams to remove obstacles, communicate value, and address customer needs.

• Drive Adoption: Proactively engage with customers to drive software adoption and identify early indicators of risk.

• Consistently achieve or exceed quarterly and annual sales quotas.

Qualifications & Requirements

• Experience: 2 to 5 years of B2B renewals, inside sales, or account management experience, ideally in the SaaS or enterprise software space.

• Negotiation Skills: Proven track record of successfully negotiating pricing, terms, and contract structures.

• Technical Aptitude: High proficiency with CRM and quoting tools (e.g.,  CPQ) and Microsoft Office.

• Communication: Exceptional verbal and written communication skills with the ability to confidently present value propositions to mid-level and executive stakeholders.

Why Join Cloud Software Group?

Cloud Software Group offers competitive compensation packages (base + commission), comprehensive health benefits, and robust professional development opportunities. You will join a dynamic, customer-obsessed culture that empowers individuals to grow their careers while delivering mission-critical solutions.

You can browse and apply for current openings in your area by visiting the official Cloud Software Group Careers page.