eLearning Experience Designer

eLearning Experience Designer - AEM Segment

Position Overview

Thomson Reuters is seeking a creative Learning Experience Designer to join the Customer Training & Education Team within Legal Professionals, where you'll design and develop customer-centered online learning experiences that help legal professionals build skills and get value from Thomson Reuters solutions. The role applies adult learning principles, instructional design best practices, learning technologies, and multimedia development to create engaging, effective eLearning with clear outcomes and impact. This position reports to the Director, Customer eLearning Programs.

About the Role:
In this opportunity, as an eLearning Experience Designer, you will:

• Partner with a cross-functional team of subject matter experts across Training/Professional Services, Marketing, and Product Management as appropriate to develop and maintain on-demand training materials for Thomson Reuters Legal products.

• Drive creation and maintenance of world-class, eLearning experiences for a portfolio of SaaS software products to drive customer usage and adoption in their daily workflow

• Manage projects from start to finish in collaboration with various internal teams and any necessary external vendors

• Work directly with subject matter experts to design and develop content, including video scripts, user guides, and additional eLearning course material

• Utilize platform authoring tools and training best practices to create highly effective, engaging learning experiences

• Stay current and provide thought leadership on innovation in eLearning and customer education

• Continuously build knowledge of the Legal products and customers to ensure training content being delivered is up to date and providing value to our customers

• Maintain learning content within LMS and other technology systems

• Measure and analyze content effectiveness and update content as necessary

About You:
You're a fit for the role of an eLearning Experience Designer if your background includes:

• Bachelor's degree (BA/BS) in English, Journalism, Technical Communication, Information Science/Informatics, Computer Science, Business, Human Resources, or a related field—or equivalent practical experience.

• Strong written and verbal communication skills, specifically writing and designing instructional content.

• Expert with learning technology such as Camtasia, Adobe Creative Suite, Articulate, WellSaid, HTML, and other website management tools

• Knowledge and working experience with learning management systems (LMS) and content management systems.

• Experience with Microsoft Office Suite and collaboration tools such as Teams and SharePoint

• Ability and passion for creating modern, visually appealing, easy-to-consume learning content; experienced in video creation and editing.

• Creative thinker, open to change, and learns quickly when facing new problems

• Strong attention to detail

• Proven project management and organization skills

• Reviewable portfolio of relevant work preferred.

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What’s in it For You?

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.