Implementation Specialist (French speaker)

Are you looking for a role that will use your problem solving skills, technical interests and client communication skills to their full potential?

If so, this might be the perfect role for you. Thomson Reuters are looking for a Software Implementation Specialist to work with global clients and lead the implementation of ONESOURCE Pagero - our e-invoicing compliance software - with their systems. This is the perfect role for a well-organised, collaborative and analytical person that wants to grow their career within the software implementation space and collaborate with a varied book of clients. You'll use your knowledge of coding, excellent communication skills and problem solving skills to tackle client configuration issues and ensure a the highest level of service to our clients.

About the Role
As an Implementation Specialist with Thomson Reuters, you will:

• Act as a specialist in large, cross-functional software implementation team that specialises in e-invoicing solutions.
• Work directly with global clients to Understand their ONESOURCE Pagero implementation requirements. You'll run product demonstrations, deliver end-user and super-user training whilst configuring the software to meet their requirements.
• Use your analytical, project management and problem solving skills to test client software implementations.
• Troubleshoot issues and ensure that project plans are running to the required timelines and within budget.
• Resolve customer support issues by working with clients directly and collaborating with internal teams (such as product, sales and support) on a range of pre-sales software demos, and prospectively scoping client needs.
• Design, develop, and document project deliverables according to timelines and budgets.

About You
You’re a fit for the role of Implementation Specialist if your background includes:

• An interest in software and how it is implemented and configured at a range of global institutions.
• An understanding of basic coding with the desire to learn and develop your skills within a software setting.
• An analytical mindset. You may have gained this through your academic studies or wider interest in coding, economics or project management.
• A collaborative attitude, able to work closely with colleagues at various levels of seniority and communicate sometimes complex solutions to
• international clients.
• Excellent communication skills in English and French, able to deliver the highest level of customer service to our clients.

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What’s in it For You?

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.