Manager, Revenue Operations – Forecasting & Reporting
Thomson Reuters VenturesManager, Revenue Operations – Forecasting & Reporting
Thomson Reuters is one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Behind that mission is a commercial engine that must operate with the same standard of accuracy and integrity. This role sits at the center of that engine.
As Manager, Revenue Operations – Forecasting & Reporting, you will lead the Enterprise Forecasting & Reporting team within Revenue Operations. You will be responsible for overseeing the creation and delivery of enterprise forecasts, driving Revenue Operations initiatives, and enhancing data quality and pipeline management across all segments. This role manages a team of Lead and Senior Analysts and serves as the organization’s subject matter expert on forecasting methodology, data integrity, and process standardization.
You will partner cross-functionally with Marketing, Enablement, Revenue Technology, and Finance to optimize forecasting processes, improve pipeline visibility, and support customer journey initiatives—ensuring the revenue operations engine runs with accuracy, consistency, and scalability.
About the Role
As the Manager, Revenue Operations – Forecasting & Reporting, you will:
- Oversee the creation and delivery of enterprise forecasts, ensuring accuracy, timeliness, and alignment with Finance and Sales Operations on forecasting methodology.
- Drive Revenue Operations initiatives focused on process improvement, data quality, and pipeline management standardization across Corporates, Legal Professionals & Government, and TAP & Global Print segments.
- Conduct in-depth analysis of existing pipeline processes to identify inefficiencies, data integrity gaps, and opportunities for automation.
- Develop and implement standardized best practices for pipeline management, including documentation, training, and cross-segment adoption.
- Apply data analytics to drive process improvements, build business cases for resources, and measure the impact of operational changes.
- Champion the use of automation, AI tools, and emerging technology to enhance forecasting efficiency, including evaluation and adoption of forecasting tools and AI-enabled capabilities.
- Serve as the organization’s subject matter expert on data quality and forecasting methodology, fostering a culture of data-driven decision-making.
- Define and track KPIs to measure the success of forecasting accuracy, process improvement, and data quality initiatives.
- Continuously monitor, audit, and refine forecasting processes to maintain effectiveness and adapt to evolving business needs.
- Partner with Sales leadership to support weekly and monthly forecasting cadences, pipeline reviews, and deal-level inspection processes.
- Manage and support forecasting system administration, including user support, process improvement, and data management within Salesforce and related tools.
- Collaborate with Marketing, Enablement, and Revenue Technology to optimize lead management, CRM system configurations, and customer journey processes.
- Lead and develop a team of Lead Analyst and Senior Analysts, fostering a collaborative, high-performance environment with clear development paths and accountability.
What Success Looks Like
In your first year, you will have made a measurable impact by:
- Establishing credibility as the go-to expert on enterprise forecasting methodology, with Finance and Sales leadership relying on your team’s outputs to drive planning and resource decisions.
- Delivering measurable improvement in forecast accuracy and pipeline data quality, with clear before-and-after metrics that demonstrate the value of process changes.
- Standardizing pipeline management practices across all segments, with documented procedures adopted by frontline sales teams and operations partners.
- Identifying and implementing at least two automation or AI-driven workflow improvements that reduce manual effort and increase the team’s capacity for strategic analysis.
- Building a high-performing, engaged team where each analyst has a clear development path and growing ownership of key deliverables.
About You
You’re a fit for the role of Manager, Revenue Operations – Forecasting & Reporting, if your background includes:
- 7+ years of experience in operations, sales operations, revenue operations, forecasting, or a related function within a complex, matrixed organization.
- 2+ years of people management experience, with demonstrated ability to lead, coach, and develop analytical professionals.
- Four-year college degree required; advanced degree or relevant certifications a plus.
- Deep expertise in sales forecasting, pipeline analytics, and business intelligence.
- Proficiency in CRM systems (Salesforce preferred), automation tools, and data analytics platforms such as Alteryx, Tableau, Power BI, or equivalent.
- Strong understanding of process improvement methodologies and data quality standards.
- Sales pipeline management and forecasting process experience, including familiarity with forecasting tools (e.g., Gong or Salesforce native forecasting).
- Experience applying AI tools (e.g., Copilot, conversational AI assistants) to streamline operational workflows, automate reporting, and improve forecasting processes.
- Demonstrated interest in identifying and scaling AI-enabled automation opportunities across team workflows and data operations.
- Proven ability to build relationships cross-functionally and influence at all levels within the organization.
- Strong communication, collaboration, and stakeholder management skills, with the ability to translate complex data into actionable insights for senior leadership.
- Project management skills with the ability to oversee multiple initiatives simultaneously in a fast-paced environment.
- Data-driven decision-making mindset with strong problem-solving abilities.
- Knowledge of customer journey processes and how operational data supports the end-to-end commercial lifecycle.
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
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