Associate Content Technical Specialist

Associate Content Technical Specialist:

Be a part of Thomson Reuters, where trusted content, cutting-edge technology, and innovation come together.

Associate Content Technical Specialist would be involved in the end-to-end content lifecycle, including content acquisition, system-based content preparation, online content delivery, and post-publication functionality validation. Brings at least 1.5 years of experience in XML-based applications, DTD development, coding, incident management, and monitoring tools.

About the Role:

• Production Operations and Process Improvements: Contributes to the seamless implementation of production schedules and active production content cycles. Provides inputs for automation and streamlining opportunities to enhance process efficiency.

• Task Management and Problem Solving: Prioritizes tasks effectively, maintaining focus amidst multiple assignments and deadlines to consistently deliver high-quality work. Detail-oriented with good analysis and problem-solving skills, both individually and in team environments.

• Team Collaboration and Technical Proficiency: Works effectively with team members, other departments, and virtual or off-site vendors, adhering to organizational guidelines and policies.

• Problem Resolution and Process Development: Troubleshoots issues related to information conversion for workflows or product development enhancements.

• Documentation and Best Practices: Reviews documentation, instruction manuals, and checklists for workflows and tasks from a currentness perspective.

About You:

• Experience Required: Minimum 1 year of experience in E-publishing, Ticketing systems and XML coding.

• Technical Proficiency: Good XML (coding, DTD) knowledge is a must, Knowledge of MS office s/w and service monitoring tools would be an added advantage

• Candidate should be flexible to work in rotational shifts with rotational week-offs.

• Knowledge: XML, DTD, ServiceNow, monitoring tools, incident management, MS Office tools.

• Communication and Learning Skills: Possesses excellent verbal and written communication skills in English, capable of articulating thoughts and requirements clearly and concisely to US trainers/stakeholders. Exhibits strong learning agility, understanding new concepts and applying them effectively to work situations.

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What’s in it For You?

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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