Head of Delivery, GCR & Korea - SaaS (项目交付主管)

Head of Delivery, GCR & Korea - SaaS (项目交付主管)

Are you a seasoned delivery leader ready to drive transformational impact across one of the world's most dynamic and fast-growing regions? As Head of Delivery, GCR & Korea - SaaS at Thomson Reuters, you'll lead a high-performing team of project managers, shape delivery strategy, and serve as a trusted partner to enterprise clients — all while helping organizations implement solutions that matter.

In this role, you'll sit at the intersection of client success, business growth, and operational excellence, working with cutting-edge products in a globally connected organization that values collaboration, innovation, and results.

About the Role

In this opportunity as Head of Delivery, GCR & Korea - SaaS, you will:

• Own end-to-end project delivery across the GCR & Korea region, leading a geographically dispersed team of senior project managers and project managers to successfully implement Thomson Reuters products for enterprise customers.
• Drive portfolio profitability and performance, managing financial KPIs including revenue recognition, utilization, margins, and quarterly revenue targets, while ensuring strong client satisfaction (CSAT), upsells, and retention.
• Establish and champion strong project governance, guiding clients through implementation, adoption, and retention of Thomson Reuters solutions while serving as a trusted senior advisor.
• Partner with Sales leadership to support pipeline planning, pre-sales scoping and estimates, and delivery capability growth aligned with business opportunities in the region.
• Build and manage strategic partner relationships across the region to strengthen Thomson Reuters' market position and support successful project delivery.
• Lead, develop, and retain a world-class team, recruiting and mentoring project managers and consultants, empowering direct reports, and fostering self-sufficient, high-performing teams in a matrix environment.
• Collaborate globally and drive solutions, working with peers across the globe, influencing favorable outcomes through a win-win mindset, and finding creative solutions to complex management, technology, and people challenges.

About You

You're a fit for the role of Head of Delivery, GCR & Korea - SaaS if you have the following required qualifications:

• Minimum 12 years of experience in project management, professional services, software development, or consulting within a client-facing organization, with proven experience managing software and SaaS implementations for enterprise customers in the region.
• Demonstrated experience providing Delivery, Program, Project, or Practice Management leadership in a global organization, including managing geographically dispersed teams in a matrix structure.
• Strong cross-functional collaboration skills with the ability to foresee, analyze, and mitigate project risks, and make quick, high-impact decisions under pressure.
• Excellent written and verbal communication skills in both Mandarin and English, with a track record of managing complex customer escalations and driving conversations to resolution.
• Proven ability to develop and execute implementation methodologies for large services organizations, with experience managing portfolio-level financials including revenue, cost, and profitability.
• Strong analytical skills and the ability to engage in high-level technical discussions to drive alignment and closure across stakeholders.
• Master's or Bachelor's degree in Engineering or Accounting (or equivalent experience).

Additional preferred qualifications include:

• End-to-end understanding of tax automation with third-party tax software and enterprise ERP platforms such as Oracle or SAP (both on-premise and cloud with Compliance).
• Industry domain knowledge in process and tax for high-tech manufacturing, retail, and/or financial services.
• Experience building strategic partner ecosystems in the GCR region to support delivery scale and market positioning.

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What’s in it For You?

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.