Senior Digital Analyst

We are seeking a Senior Digital Analyst for the Marketing team in Thomson Reuters. This role is responsible for designing and delivering web analytics insights. This can include building reports/dashboards within Adobe Analytics utilizing calculated metrics and segments, investigating data quality, solving data anomalies, auditing the websites, producing customer and product funnels, designing tracking strategy for new or updated web experiences, testing to ensure tagging is functioning properly, and serving as a thought leader on topics related to digital commerce, lead generation, and marketing.

About the Role

In this opportunity as a Senior Digital Analyst, you will:

• Use web analytics/data to recognize patterns and trends to understand user behavior and identify improvement opportunities.

• Co-own digital feature wishlist(s) and roadmap with product managers, nurturing strong data-driven decision making; continuously draw insights to drive (or challenge) digital backlog.

• Partner with marketers and digital product managers to establish measurement plan and then work with developers/platform architects to deploy relevant analytics solutions to ensure right metrics, journeys, and events are captured.

• Collect business requirements and ask probing questions to fully understand business needs and how it relates to key performance measurements.

• Develop the analytics, measurement, and tracking strategy for the website and digital campaigns.

• Produce reports and digital dashboards to track website and campaign performance, business trends, customer behavior and other key success indicators for various operating units and management.

• Leverage business knowledge and analytical skills to translate complex results into clear insights and recommendations for decision-makers that will support continuous improvement to campaigns and website.

• Investigate data anomalies to identify root cause and find opportunities for either optimization or clean-up.

• Share insights and recommendations to digital and marketing leadership through presentations and other communications.

• Proactively identify ways to improve reporting capabilities that enable bettor or more advanced analysis

• Serve as Thought Leader.

• Collaborate with team to ensure consistency of information and reports, share best practices, and develop systems knowledge.

• Serve as a trusted consultant for digital analytics strategy.

• Shift Timings: 12 PM to 9 PM (IST).

• Work from office for 3 days in a week (Mandatory).

About You

You're a fit for the role of Senior Digital Analyst, if you background includes:

• Bachelor’s or Master’s degree in Data Analytics, Economic, Mathematics, Statistics, Finance, Management Information Systems, Computer Science Engineering, or similar data centric disciplines.

• 6 to 8 years’ experience in marketing or digital analytics roles.

• 3+ years of hands-on web analytics experience with Adobe Analytics.

• Experience analyzing digital data including analyses such as customer journey mapping, website flow analysis, audience profiling/segmentation, cohort/mix analysis, digital channel analysis.

• Understanding of various concepts such as agile/scrum, A/B or multivariate testing, tag management, journey mapping, and segmentation.

• Strong work ethic, attention to detail, ability to own and drive work forward, communication.

• Positive attitude, adaptable to change.

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What’s in it For You?

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.