Senior Endpoints Automation Engineer

At Thomson Reuters, our technology drives global markets and helps professionals around the world make decisions that matter. As the world's leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business and your career.

As part of the ongoing investment in our Employee Technology Services (ETS) function, we are hiring a Senior EUC Automation Engineer to drive automation engineering - tightly coupled with AI - across our end-user computing estate.

In this role, you will play a part in shaping and leading how automation scales our EUC platform, with measurable outcomes in ticket deflection, cost efficiency, and reduction in manual operational toil.

About the Role:

In this opportunity as a Senior Endpoints Automation Engineer, you will:

You will own automation across the EUC stack — virtual desktop, endpoint management, M365, and endpoint health. The work spans:

• Virtual desktop automation: Designing, scaling, and right-sizing Azure Virtual Desktop environments through Azure Runbooks and infrastructure as code.
• Endpoint automation: Automating Windows and Mac endpoint lifecycle, provisioning, and policy management through Intune and Jamf.
• M365 automation: Automating identity, mailbox, and collaboration workflows through Microsoft Graph API and PowerShell.
• Endpoint health automation: Building Nexthink-to-ServiceNow PowerShell remediations that detect and resolve endpoint issues without ticket creation.
• Cross-cutting: Embedding security, monitoring, and automated testing into every deployment pipeline; maintaining documentation aligned to ETS engineering standards.

• The unifying theme: every responsibility is judged on measurable automation outcomes — ticket deflection, cost efficiency, and reduction in manual operational toil

About You:
You're a fit for the role of Senior Endpoints Automation Engineer, if you have the following required qualifications.

• Bachelor’s degree in computer science or a related field.
• 6 to 10 years in end-user computing engineering, with a clear track record of automation delivery at enterprise scale.
• Advanced PowerShell scripting for automation, remediation, and Microsoft Graph API integration — the non-negotiable.
• Hands-on production experience with Azure Virtual Desktop or comparable solutions such as Citrix.
• Hands-on experience with at least one major endpoint management platform — Intune or Jamf.
• Working experience automating M365 services through Microsoft Graph API.
• Familiarity with ServiceNow scripting and workflow integration.
• Solid grasp of networking fundamentals (TCP/IP, DNS, DHCP) and security controls (RBAC, MFA, conditional access).
• Strong communication skills for working across IT teams, stakeholders, and end-user groups
• Exposure to several of the following: Intune, Jamf, Nexthink, Azure Automation Runbooks, Terraform, Bicep, ARM templates, CI/CD tooling.
• Relevant certifications such as AZ-104, AZ-140, MD-102, or Jamf Certified Admin.
• Experience operating in large-scale enterprise environments.

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What’s in it For You?

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.