EDI Lead

New York, New York, United StatesSenior$130,000 - $150,000

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

We are seeking a highly motivated and detail-oriented EDI Lead to lead and support our end-to-end EDI processes across various trading partners and internal teams. This role will be responsible for managing implementation projects, maintaining seamless communication through EDI systems, and driving efficiency within our supply chain operations. The ideal candidate brings strong EDI expertise, particularly in the logistics and supply chain industry, and possesses the technical acumen to analyze data, troubleshoot integration issues, and ensure compliance with industry standards. This is a high-impact role that requires a highly motivated individual with a passion for EDI, supply chain and cross functional collaboration.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing: Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions: We know that no interaction exists in a silo and therefore understand how important every single one is. We ensure our strategy sets prospective and new customers up for success and drives long-term retention. We answer questions and address problems early and proactively. We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

Monitor and validate data accuracy across the EDI pipeline, identifying discrepancies in inbound and outbound transaction sets before they escalate into compliance issues.
Analyze trends and partner compliance data to identify root causes, recommend corrective actions, and drive measurable reductions in error rates.
Design, implement, and maintain EDI solutions to support business processes across procurement, logistics, fulfillment, and inventory.
Develop and manage EDI maps for standard transaction sets (e.g., 810, 850, 855, 856, 940, 943, 944, 945, 997), ensuring data structures align with partner specifications and internal system requirements.
Act as the point of contact for EDI-related activities with internal stakeholders and external trading partners.
Lead onboarding of new trading partners, including requirements gathering, mapping validation, testing, and go-live support.
Troubleshoot and resolve EDI transmission and data issues, working across internal systems (e.g., ERP, TMS) and external VANs or APIs.
Audit trading partner data against documented specifications to ensure compliance with ANSI X12 standards and data privacy/security best practices.
Monitor EDI performance, conduct root-cause analysis, and implement improvements to increase reliability and efficiency.
Maintain documentation for EDI processes, configurations, mapping logic, and trading partner specifications.
Provide technical guidance on account structures, review and validate test files, and build new mapping configurations for each integration. Collaborate with internal and external stakeholders to resolve data and coding discrepancies.
Work with cross-functional project leads to address project issues and mitigate risk across concurrent implementations.

We're Excited About You Because

You have 5 years in EDI implementation, ideally within the supply chain or logistics industry.
You have experience analyzing EDI transaction data for quality and compliance, ensuring resolution.
You are an expert in Boomi iPaaS.
You have experience with NetSuite and corresponding EDI integrations.
You are an expert in EDI transaction sets including but not limited to 810, 850, 855, 856, 943, 944, 945, 846, 947.
You have working proficiency in SQL and familiarity with Groovy, JavaScript, and Python.
You are comfortable with data warehousing (BigQuery) and BI tools (Looker, Hex) for reporting and analysis.
You thrive in a fast-paced and ambiguous environment, are naturally curious, proactive, and constantly looking for new opportunities and solutions.
You have excellent problem-solving skills with strong attention to detail, and you can prioritize effectively across multiple concurrent projects.
You're a skilled communicator with the ability to distill complexity into simple terms that drive decision-making.
You love dogs.

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement. We ask all team members to be in office 4 - 5 days a week to build a collaborative and invested environment to foster our unique in-person culture we are proud to have. This office policy is subject to change at company discretion.

Our Belonging Philosophy:

At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships.

We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow.

We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive.

A Few of Our Best Benefits

Dog-friendly office in SoHo
Market-competitive compensation and equity packages
Comprehensive Healthcare, Dental, and Vision
Company supported mental health benefits
12 week paid parental leave
Competitive 401k plan with company match
Flexible PTO
Discounted fresh food for your pup
Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.