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German speaking Account manager
The Access GroupTimisoara
Apply We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have two charity days allocated to support a cause that matters to you.
About you:
You enjoy building strong relationships and helping customers get great value from the products they use. You’re confident talking about commercial terms and can guide conversations in a clear, straightforward way. You like spotting opportunities to grow accounts and you’re comfortable working in a fast-moving software environment.
You’re fluent in German and can communicate naturally with customers at all levels. You take pride in offering a high level of service and see yourself as a trusted advisor, not just a point of contact. You’re curious about how businesses work, especially across people-focused areas like HR, payroll and learning.
Day-to-day, you will:
Manage a portfolio of Access Learning Content customers, building relationships that support renewals and growth.
Lead commercial conversations and contract discussions, making sure customers are on the right agreements.Manage the migration of legacy Bookboon customers to the Access Learning Content platform.
Identify upsell and cross-sell opportunities across Access products, including HR, payroll and employee benefits solutions.
Build connections across customer organisations and support wider team activities such as events and collaborative sales work.
Your skills and experiences might also include:
Experience in account management or software sales in a digital environment.
Confidence handling commercial and contractual discussions with a range of stakeholders.
A good understanding of business processes, particularly across HR, learning and development, or people functions.
Strong communication skills, with the ability to build rapport and influence others.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.
We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?
Let’s make a difference together.
Love Work. Love Life. Be You.
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