Accounts Receivable Specialist

Teladoc Health is a global leader in virtual care, providing telehealth services including primary care, mental health, chronic condition management, and specialty care to millions of members worldwide.

The company connects patients with licensed physicians and specialists through its digital platform, enabling on-demand medical consultations via phone, video, or app. With a presence in over 175 countries, Teladoc is at the forefront of transforming how people access and experience healthcare.

The mission of Accounts Receivable (AR) is to manage and optimize the process of raising invoices to customers (billing) and receiving payments (collections) for the services offered by the company.

Role and Responsibilities:

• Invoicing: Generate and send invoices to customers promptly, and ensure invoices are accurate and reflect agreed-upon contract terms.

• Payment Collection: Track incoming payments and ensure they are applied correctly and follow up on overdue payments though reminders and communication with customers.

• Account Reconciliation: Regularly reconcile customer accounts to ensure all payments are accounted for and discrepancies are resolver, and address and resolve any discrepancies or issues with customer accounts.

• Reporting: Prepare regular reports on accounts receivable status, including aging and revenue reports, collection metrics, and outstanding balances, and provide insights and data support for financial planning and analysis.

Skill Requirements/Preferences:

• Min. 1 year of experience in roles related to AR.

Education Requirements:

• Training related to finance, or professional experience that supports experience in the sector.