Digital Receivables Product Team Lead (Director/L11)

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD Securities

Pay Details:

$150,000 - $185,000 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Digital Receivables Product Team Lead will act as a trusted advisor to the Head of Receivables Product Capabilities, providing strategic insights and supporting decision making and program execution. This role will blend business management, execution oversight, and transformation enablement—ensuring the Receivables Product Team operates efficiently, delivers against strategic priorities, and builds strong foundations for growth. 

The Team Lead will act as a player/coach, having overall responsibility for developing a comprehensive product delivery strategy to drive adoption of digital receivables products, and development of market leading order to cash solutions that reduces the cost and complexity of managing receivables and improves the DSO for our clients in the US and Canada.  The Lead will manage the Digital Receivables team responsible for Bill Pay, Payment Aggregation, Consolidated and Integrated Receivables and Health Care Receivables.   

The Team Lead will play a critical role in establishing operating rhythms, coordinating across stakeholders, managing risks and dependencies, and enabling leadership to focus on strategic outcomes. The role requires a blend of strategic insight, operational expertise, and strong interpersonal skills to navigate the complexities of the Transaction Banking transformation landscape.

Specific responsibilities include:  

Job Responsibilities: 

• Oversee and manage the Digital Receivables Product team, ensuring high performance and continuous development. 
• Act as an industry consultant by critically evaluating legacy processes and established practices, offering strategic insights into sector operations, and proactively challenging the status quo to drive innovation and operational efficiency. 
• Oversee key projects and initiatives, ensuring alignment with program goals and timelines including establishing and managing internal product factory forums, reporting processes, and performance dashboards to track progress, risks, and benefits realization alongside the Transformation Office Delivery team 
• Monitor and report on key performance indicators (KPIs), using data-driven approaches to inform decision-making and support continuous improvement. 
• Anticipate and manage risks, ensuring timely escalation, issue resolution, and compliance with internal policies. 
• Collaborate with internal teams to incorporate client feedback into process improvements. 
• Stay updated with industry trends and best practices to offer relevant advice and solutions. 
• Lead meetings to understand customers’ needs and develop business relationships within client accounts. 
• Analyze industry trends and competitor activities to inform product development. 

Skills/Qualifications required: 

• 10+ years of business experience and expertise in Transaction Banking across the mid-market and large corporate client segments (including strong knowledge of banking technologies, platforms, etc.)  
• 7+ years of experience as a product manager with deep knowledge of US and Canadian payment systems.  
• Previous team supervisory experience is required.
• Experience working in a multinational environment, with an understanding of global markets and cross-border transaction banking 
• Strong project management skills, with experience in overseeing complex projects and ensuring timely delivery of outcomes 
• Strong analytical and problem-solving skills, with the ability to synthesize data and provide actionable insights 
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and effectively to diverse audiences 
• Ability to thrive in a fast-paced environment, managing multiple priorities and adapting to changing circumstances 
• Superlative emotional intelligence, problem solving, and team building skill 

Desired Qualifications: 

• Experience in the financial technology (FinTech) industry. 
• Payment Industry accreditations 

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple.  Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. 

Together, we are reimagining what banking can be for our clients, colleagues and communities. 

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet