Software Engineer II (Salesforce CRM / Loyalty Cloud)

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$81,600 - $115,200 CAD

This role is eligible for commission based earnings plus base pay earnings based on local minimum wage.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Technical Must Haves:

• 5+ years IT Software Engineering experience

• 2+ years experience designing/operating/supporting Salesforce Loyalty Management or Salesforce CRM (Core)

• Very comfortable developing APEX code from scratch and enhancing existing APEX code including debugging

• Familiar with triggers and how to use triggers to manage business processes

• Proficient using SOQL/SOSL and Data Loader

• Expert knowledge of Salesforce Loyalty Mgmt configuration components

• Expertise building flows and DPE logic within Loyalty Mgmt

• Experience with Lightening LWC

• Very comfortable creating and updating Loyalty Program Process Rules for processing Transaction Journals

• Comfortable designing data models and building ER diagrams

• Leveraged CI/CD pipelines previously to manage change from development through production

  • Including experience with SF changes sets

  • Including Git/Github

  • Including Jenkins

• Expertise executing performance testing and optimizations/scaling as needed

• Experience with SF native integrations with other SF products (CDC, MCE, MCP)

• Hands on working experience with Jira and Confluence

Must Have Soft Skills

• Logical, creative thinker who can convert design into manageable configurations/components to deliver expected outcomes

• Experience working in a scaled Agile framework

• Mentor who works with junior Software Engineers in a collaborative manner to enhance the skills of the pod

• Very comfortable delivering application demos for small to medium size groups

• Able to work independently, within a team, with internal/external business and technology partners

• Highly organized, self-motivated, and customer oriented

• Strong analytical and problem solving skills

• Excellent written and oral communication skills

• Deliver effective and efficient solutions ensuring that the project deliverables are on time, within budget, and adhere to the corporate quality and security standards

Nice to Have:

• Prior experience working with Marketing organizations

• Some experience with Veracode and Sonarcube

• Experience with Loyalty Management Referral Management package

• Hands on experience with Salesforce Customer Data Cloud (CDC/CDP) and Salesforce Marketing Cloud Personalization/Engagement (MCP/MCE

• Knowledgeable with SF licensing, especially those licenses aligned to Loyalty Management

• Understands Mulesoft integration techniques

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet