Senior Group Risk Analyst - Quality Assurance

Work Location:

New York, New York, United States of America

Hours:

40

Pay Details:

$72,280 - $117,520 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Risk Management

Job Description:

The Senior Group Risk Analyst provides a broad range of research, analysis, reporting, monitoring and/or operational process support within a defined area of function.  Supports business by providing expert guidance/advice on a range of risk related matters within assigned or own area of specialization. The Senior Group Risk Analyst may support and/or provide oversight, commentary, and strategy analysis in connection to team and/or individual initiatives.

Department Overview:

The Non-Financial Risk Management program team is accountable for driving coordination across Risk programs, and the oversight of Change and Delivery Risk. The team currently orchestrates eGRC work across the enterprise, is the business owner of eGRC tooling, and is driving the refinement and maturation of the Operating Model for Risk and Compliance.

Depth & Scope:

• Utilizes expertise to exercise sound and expert independent professional judgement and discretion in interacting and communicating with staff and senior management of the Bank with respect to regulatory risk and other matters

• Empowered to make prudent professional recommendations - in rendering advice and counsel to business lines or assigned area and risk which impact performance of the business and overall enterprise strategies and objectives

• Integrates the broader organizational context into advice and solutions within own functional area

• Understands the industry, competition and the factors that differentiate the organization

• Acts as the primary subject matter expert and expected to make sound decisions in setting standards within area of expertise

• Applies expert knowledge and best practices to implement process, product or service improvements

• Oversees and/or independently performs tasks from end to end

• Acts as a subject matter expert within own area of specialty or as a resource for others

• Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs

• Executes on complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders

• Recommends and implements solution within own are or responsibility that impact the strategies and objectives of the department

• Uses advanced methods to contribute to new solutions and recommends standards against which others will operate

• Impacts a high level of complexity in operational/reporting/process and/or analysis function requiring medium to longer term focus. Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise. Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels

• Works independently as the senior technical lead and guides others within area of expertise

• Identifies and leads problem resolution for complex issues at all levels

Education & Experience:

• Undergraduate degree or technical professional certification and/or

• 5+ years relevant experience

• Proficient knowledge of risk management, programs, policies, practices & reporting for business supported and/or area of discipline

• Understanding and experience with various programing tools

• Knowledge of risk management environment, standards, regulations and mitigation

• Knowledge of current and emerging competitor and market trends

• Ability to lead, plan, implement, and evaluate program/project activities to ensure completion of initiatives

• Advanced skill in using analytical software tools, data analysis methods and reporting techniques

• Skill in using computer applications including MS Office

• Ability to communicate effectively in both oral and written form

• Ability to work collaboratively and build relationships

• Ability to work successfully as a member of a team and independently

• Ability to exercise sound judgement in making decisions

• Ability to analyze, organize and prioritize work while meeting multiple deadlines

• Ability to handle confidential information with discretion

Additional Role Responsibilities:

The Group Risk Specialist is an enterprise role which works with various stakeholders across Risk Management and Technology, including but not limited to, Non-Financial Risk Management, Compliance, Financial Crimes, Audit, Enterprise Protect, and Platforms and Technology teams that support Risk. This role engages with all lines of business across the enterprise.  

Issues Management program accountabilities

• Assist in the implementation and execution of the Quality Assurance process

Issues Management operational accountabilities

• Assist with assessment of enterprise-wide Issues data within eGRC ServiceNow.

• Engage with various Issue stakeholders to discuss and address assessment results.

Preferred Qualifications:

• Previous experience in Risk Management

• Previous experience with Operational Risk Management Programs and Frameworks including Risks, Controls, Issue Management, etc.

• Working knowledge of Taxonomies

• High proficiency in MS Office, particularly Excel (e.g., pivot tables, charts, etc.)

• Strong sense of ownership and continuous‑improvement mindset, paired with a proactive, results‑oriented approach.

• Excellent written and verbal communication skills, with the ability to tailor messages to diverse audiences, including senior executives.

• Strong interpersonal skills, with the ability to build and maintain productive working relationships with business partners across the Bank and at various levels of the organization.

• Resilience and flexibility to manage multiple initiatives and priorities while meeting critical deadlines.

• Strong analytical, reporting, and structured problem‑solving skills.

• This role requires successful completion of all three levels of TD Operational Risk Management certification.  Certification is not a requirement to apply for this role.  The successful candidate will have 12 months from the start date in the role to complete the required certifications.  The required courses are available internally through TD Operational Risk Management. 

Customer Accountabilities:

• Develops and operationalizes standards, policies and processes to identify, report and mitigate overall risk exposures within the business

• Proactively analyzes potential risks and ensures key risks are aggregated/escalated to appropriate areas

• Supports ongoing risk measurement activities by acquiring, analyzing and reporting business operational or relevant loss data

• Establishes and provides regular risk analysis and reporting on operational loss performance of the business

• Supports business with analysis and reporting on risk issues and their impact which may include scenario analysis

• May be responsible for coordinating business continuity management (BCM) processes and supporting regulatory/compliance related initiatives impacting overall risks to the business (e.g. CDIC, anti-money laundering)

• Supports established enterprise-wide risk escalation, review and approval processes, data management, policies and risk assessment processes

• Contributes to the monitoring of Key Risk Indicators through the identification of key risk drivers for the business

• May also monitor/report on compliance, management, and strategic initiatives

• Provides regular commentary and industry analysis in supporting the development/maintenance/oversight of policies/procedures/practices

Shareholder Accountabilities:

• Adheres to enterprise frameworks or methodologies that relate to activities for our business area

• Ensures respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities

• Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate

• Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)

• Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations

• Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience

• Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations and assess the effectiveness of programs/policies/practices

• Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist

• Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues

• Actively manages relationships within and across various business lines, corporate and/or oversight functions and ensures alignment with enterprise and/or regulatory requirements

• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts

• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest

• Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit

• Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques

• Participates in personal performance management and development activities, including cross training within own team

• Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities

• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices

• Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships

• Contributes to a fair, positive and equitable environment that supports a diverse workforce

• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional

• International Travel – Never

• Performing sedentary work – Continuous

• Performing multiple tasks – Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds – Occasional

• Sitting – Continuous

• Standing – Occasional

• Walking – Occasional

• Moving safely in confined spaces – Occasional

• Lifting/Carrying (under 25 lbs.) – Occasional

• Lifting/Carrying (over 25 lbs.) – Never

• Squatting – Occasional

• Bending – Occasional

• Kneeling – Never

• Crawling – Never

• Climbing – Never

• Reaching overhead – Never

• Reaching forward – Occasional

• Pushing – Never

• Pulling – Never

• Twisting – Never

• Concentrating for long periods of time – Continuous

• Applying common sense to deal with problems involving standardized situations – Continuous

• Reading, writing and comprehending instructions – Continuous

• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.