North American Customer Operations Intern/Co-op (SUMMER 2027)

DEPARTMENT OVERVIEW 

 
We want our interns to have the TD and North American Customer Operations (NACO) experience, where we develop talent, help build great careers and do what it takes to make our customers' lives easier! The goal of the summer for our interns is that they are able to have a meaningful summer while growing their skills and gaining new perspectives. Chosen candidates will have the chance to learn and develop their competencies and build great careers.  

Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care. 

Our Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and features: 

• Leadership talks with key Leaders from across the organization 

• Lunch and learns on topics such as Innovation 

• Diversity and Inclusion and Personal Branding and so much more 

JOB DESCRIPTION 

Everything we do is anchored in our Shared Commitments; these are the behaviors that differentiate us and help guide the way we run our business, grow as leaders, and support our colleagues. We've broken down some of your accountabilities by our Shared Commitments. You will be placed based on your skill set and may perform a variety of activities: 

 
Think Like a Customer; provide legendary experiences and trusted advice 

Seek to understand our customer's needs and support projects that focus on legendary customer experiences. 

 
Act Like an Owner; lead with integrity to drive business results and contribute to communities 

Learn the importance of strong partnerships as you consult with various partners to achieve success on your tasks and projects. Support project activities including, but not limited to: information gathering, testing, implementation, training, communication support, and post implementation follow-up. Participate in volunteer opportunities. 
 

Develop Our Colleagues; embrace diversity and respect one another 

Be a part of, and actively contribute to, a positive and fun work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community. Learn how to work with business partners to analyze, develop, and recommend new enhancements / improvements. 

Execute with Speed and Impact; only take risks we can understand and manage 

Learn to prioritize and manage small projects. Participate in volunteer opportunities. 

Innovate with Purpose; simplify the way we work 

Create and deliver presentations and communications to executives, people leaders, and peers. Work with your Intern Cohort on a Semester Project. Develop and provide reporting, analysis, and assessments of data that will help you and your Colleagues make sound decisions. 

JOB REQUIREMENTS  

• Currently enrolled in an undergraduate degree with the intent of going back to school at the start of your work term 

• You are dependable, and you take pride in developing your knowledge and expertise to consistently deliver strong performance. 

• You are flexible and thrive in an environment of change. You show adaptability and consistently demonstrate a positive attitude, resiliency, and willingness to do things differently. 

• You enjoy working with a diverse team and appreciate the value of perspectives other than your own. 

• You will need to be a confident self-starter with problem solving and decision-making skills as you will be in situations where you have to find an answer independently 

• You have proficiency in Microsoft Office Suite and can utilize the programs to communicate your great ideas. 

• You move with speed to get things done, but you also ensure the accuracy and quality of your work with close attention to detail. 

• You have demonstrated leadership capabilities and the ability to inspire others. You have high levels of integrity in your coursework and community service. 

• You love to think outside the box and are a thought-leader amongst your peers (and you like to share those ideas with others!). 

• You understand the importance of communication and you can effectively communicate to ensure your team knows your thought-process and vision. 

• You love research and enjoy "telling the story" through numbers and graphics 

ADDITIONAL INFORMATION 

Please note that this is a general posting. If you are selected for an interview, more information regarding which business group and the specific job duties will be provided. 

• This position is a 4-month work term and will commence May to August 2027 

• Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages). 

• We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest. 

• TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements 

• TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change. 

HOURS 

Monday-Friday, standard business hours 

Hybrid Work from Home & In-Office  

INCLUSIVENESS 

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.