Business Systems Analyst

Work Location:

London, United Kingdom

Hours:

35

Line of Business:

Technology Solutions

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

This is a hybrid role within our Treasury technology group that covers:

• Business analyst within our Treasury Analytics Group.
• Support for our FIS Quantum & TBSM applications within our Production Support Group.

The Treasury Analytics Group is responsible for measurement and management of market risk (interest rate and foreign exchange) for the Bank's retail portfolios. The team develops financial models and processes required for measuring, transfer pricing, hedging product profitability, and financial management reporting.  The Treasury Analytics Group is embarking on a brand new initiative to build the next generation strategic platform for risk, valuations and analytics to meet the growing and future needs of the department. This is an exciting opportunity to work on cutting edge technologies including Big Data and NoSQL databases (Hadoop, HBase, Hive, Spark and MongoDB) to allow the business to gain advanced insight into their portfolios and valuation metrics.  Key responsibilities include:

• Lead business requirements elicitation, analysis, and documentation efforts
• Assist technology team in Azure cloud solution implementation; write Spark SQL queries to analyze and transform data; provide feedback to User Interface team; testing and documentation
• Analyze solution requirements; understand project scope; determine project priorities; ensure efficient and on-time delivery of project tasks and milestones; follow proper escalation paths
• Look for opportunities for process improvement and automation

The Production Support Group is primarily responsible for providing L1/L2 support for Treasury applications which include ALM, Risk Management, Data Management, and Trading systems.    Key responsibilities include:

• Provide support for vendor hosted FIS Quantum application, covering stakeholders from Front Office, Operations and Finance.
• Provide support for Treasury Balance Sheet Management applications and batches
• Provide high quality application and user support to ensure IT systems availability, reliability, and performance that support business processes globally
• Manage the Incident through to completion. Engage various IT teams in resolving incidents efficiently and effectively.
• Perform effective troubleshooting, incident & problem management
• Deploy changes to the Production Environment follow the TD Bank's Change management process.
• Perform scheduled activities such as DR testing, user attestations, remediation of control audit, etc.
• Update knowledge-based articles on timely manner and conduct trainings across regions.

Working hours and coverage includes:

• Team onsite coverage is required 5 days a week.
• Adhoc after hours, weekend and Bank Holiday coverage
• Shift coverage typically between 7am – 7pm. 

Job Requirements

Mandatory Skills:

• Undergraduate Degree or Technical Certificate
• 5+ years relevant experience
• Experience working on large scale projects as well as handling day-to-day operational requests from the business stakeholders
• Experience in Linux, Oracle, MS SQL DB, ITRS, Autosys, Dynatrace, Splunk
• Ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
• Ability to work independently and as part of the team in Agile environment
• Strong problem-solving skills
• Strong Excel skills
• Experience working with developers, business analysts, and infrastructure support teams will be an asset.
• Knowledge of automation and process improvement
• Strong understanding of ITIL Incident Management, Problem Management and Change Management
• Knowledge of Scripting, SQL and/or experience in programming languages such as Java and Python
• Knowledge of IT project & development lifecycles (SDLC), agile methodology, and ITIL

Nice to Have Skills:

• Experience in FIS Quantum application
• Experience in financial services industry, specifically in Capital Markets and Treasury
• Experience with Big Data and NoSQL databases (Hadoop/HBase/Spark) and Spark SQL is a bonus
• Familiarity with other programming languages is a plus (e.g., Python)
• Practical experience of support both Physical, and VMware environments
• Understanding of financial markets and products.
• Experience in Banking Operations technologies such as liquidity and market risk
• Practical working experience in multi-tier applications support will be an asset to have.
• Knowledge of cloud technologies, including Azure
• Experience in messaging, middleware, Java application servers

Who We Are

TD Securities is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
 
Colleague Development 

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
 

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation 

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.