AVP, Global Payments & Deposits Operations, TDS Global Business Operations and Services

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$155,000 - $215,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The AVP, Global Payments & Deposits Operations is a senior operations leader responsible for the delivery, oversight, and continuous improvement of payments and deposits operations within TD Securities.

Reporting to the VP, this role is accountable for driving operational performance, managing risk and controls, and supporting the execution of the global payments strategy, while ensuring alignment to enterprise standards and transformation priorities. The AVP leads a multi-disciplinary team supporting high-volume payments processing and plays a critical role in translating strategic priorities into operational execution, ensuring stability of BAU operations alongside adoption of new capabilities, technologies, and regulatory requirements.

This role requires deep expertise in payments operations, strong execution discipline, and the ability to partner across business lines, technology, and control functions to deliver resilient, client-centric, and scalable payment and deposit solutions.

Key Qualifications & Capabilities

• Lead and optimize end-to-end operations for Global Payments & Deposits, ensuring seamless execution across processing, incident management, and capacity planning in a high-volume, time-critical environment
• Drive operational excellence by embedding rigorous performance standards, improving accuracy, and enhancing client outcomes at scale
• Act as a strategic partner to business leaders, translating enterprise priorities and client needs into targeted operational and capability enhancements
• Embed and prioritize operational resilience within the modernization roadmap, ensuring BAU stability while advancing platform, capability, and regulatory change.
• Lead the integration of new capabilities and transformation outcomes into BAU operations, ensuring sustainable adoption and minimal disruption to clients
• Maintain strong governance across risk, controls, audit, and ORM, proactively identifying vulnerabilities and strengthening the control environment
• Ensure full adherence to evolving regulatory requirements, payment standards, and internal policies, with a forward-looking view on emerging obligations
• Lead complex remediation initiatives and continuously enhance control design and effectiveness across the payments ecosystem
• Stay ahead of industry trends, regulatory changes, and technology advancements, translating insights into actionable operational improvements
• Identify and deliver opportunities for automation, simplification, and scalability to improve efficiency and reduce operational risk
• Lead readiness for business continuity, recovery, and resiliency, ensuring critical services are protected under all scenarios
• Ensure robust controls across infrastructure, processes, and data to support essential business services and regulatory expectations

Key Leadership Behaviours & Capabilities

• Strong understanding of payments operations, flows, and regulatory landscape
• Proven ability to execute in complex, high-volume operational environments
• Strong delivery orientation, with ability to translate strategy into execution
• Experience driving process improvement, automation, and operational efficiency
• Strong people leadership skills, including managing and developing high-performing teams
• Ability to build effective partnerships and influence stakeholders across functions
• Demonstrated ability to manage risk and operate within a strong control environment
• Influence at senior levels through strong communication, executive presence, and the ability to navigate ambiguity and competing priorities

Education & Experience

• University or college degree 
• Significant experience in payments, operations, or financial services
• Experience leading operational teams in a complex, regulated environment
• Strong understanding of operational workflows, risk, and control frameworks
• Proven ability to deliver results in a fast-paced and evolving environment

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple.  Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. 

Together, we are reimagining what banking can be for our clients, colleagues and communities. 

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet