Crime Prevention Specialist

Work Location:

Calgary, Alberta, Canada

Hours:

37.5

Line of Business:

Financial Crimes & Fraud Mgmt

Pay Details:

$81,600 - $115,200 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD's Global Physical Security (GPS), Crime Prevention Team supports the protection of colleagues, clients and organizational assets across all TD enterprise-wide locations, by implementing internal/external direction, advice, consulting on operational needs, and supporting TD's Physical Security programs. 

Crime Prevention Specialist:

• Assists TD employees and business groups, in particular, the retail environment, to understand physical security and emergency response plans, and day-to-day GPS operations.
• Focuses on training, emergency response, life safety and branch security.
• Has frequent interaction with leadership representatives (at the Business Group level), peers within Physical Security, Retail, Enterprise Real Estate (ERE), ATM Channel & Human Resources.  This position may deal directly with persons in similar functions in external government, law enforcement, security, emergency services officials, industry peers, and general business security personnel at a similar level.
• Crime Prevention Specialists are accessible, regionally based points of contact, responsible for "Protecting the Bank" within their area of responsibility, while supporting peers as required throughout Canada.
• Execute plans to support the protection of colleagues, clients and organizational assets.
• Provides internal business partners with observational or anecdotal data to support decision making.
• Provides guidance on physical security procedures and standards, on an ad hoc or scheduled basis.
• As required, represent GPS at internal or public events, independently or to support other GPS operational groups.

Job Description

This role is based in the Calgary region, and the incumbent will be required for implementing plans, programs, procedures, and other support functions for GPS – be the field-level embodiment of GPS.

Operate independently, but also as a team member of skilled physical security professionals.

Attend TD locations through a schedule of pro-active outreach to enhance understanding and establish commitment to TD’s physical security program.

Support Physical Security colleagues by implementing and following procedures and programs:

• Provide executive briefings, submit detailed reports (robberies), and populate information in GPS's Incident Management database in response to assigned files.
• Provide data for use in threat and risk assessments and physical security surveys.
• Observe and report on the performance of all contractors for security services and facility security systems.

As assigned by GPS management, support, and assist in implementing security and emergency plans for:

• Special events, such as the Annual General Meeting, Leaders Conference, Reward & Recognition Trips etc.
• Branch relocations, reconfigurations, construction or renovation; and
• Facility emergencies such as fire / emergency evacuation, suspicious packages and bomb threats, violence in the workplace, demonstrations and occupations, personnel injury and natural disasters.

Provide input into security consulting for:

• Site layout of branch space, security system and hardware design for newly planned, constructed or renovated facilities.
• Vendor Management, security guard services/deployment, contract development, maintenance and vendor selection.
• Facility security procedures.

Security support to HR for employee terminations, harassment or other employee situations where a risk of workplace violence may exist.

Develop and maintain effective liaison relationships, as appropriate for job functions, at field levels, with national/federal, regional/provincial/state and local/municipal law enforcement, intelligence and security agencies in all countries where TD operates.

Serve as assigned within GPS's Incident Management processes.

Job Requirements

• Solid foundational knowledge of physical security principles and incident management.
• Analytical ability to gather, assess, and present data from a physical security perspective.
• Operational knowledge of Criminal Code, Provincial Statutes, Provincial Fire and Building Codes.
• Maintain and good understanding of organizational strategic initiatives, priorities and relationships.
• Solid understanding of physical security systems (e.g. access control, CCTV, security lighting, perimeter/interior intrusion detection, security lighting, etc.).
• Good understanding of governing plans, documents, procedures, and business administration.
• Strong written and verbal communication, presentation, organization, leadership and planning skills.
• Availability and capability to take on duties in crisis and emergency incidents.
• Demonstrated sensitivity to issues of ethics, diversity, equity and harassment in the workplace. 
• Able to establish cooperative relationships, facilitating the reinforcement of physical security related policies, procedures and personal safety tips.
• Understand the concept of physical security as a business-enabler first and as a control process second.
• Self-starter, strategic thinker, negotiator and consensus builder, and able to prioritize concurrent tasks.
• Proficient computer skills.

Decision-Making Authority:

• As assigned, review invoices for accuracy, provide approval for requested services and provide recommendations for physical security services budgets.

Key Relationships

• Close working relationship with peers in GPS, Retail, Enterprise Real Estate, Human Resources, CAPA, Legal and ATM Channel. Externally with industry peers and law enforcement.
• Occasional interaction with senior executives in Corporate Office and all Business Groups.

Organizational Impacts & Challenges

• High impact related to protecting people and organisational assets.
• Fostering broad understanding and compliance with policies and procedures within discrete components across a large and diverse organization.

Unique Requirements

• Locally based in Calgary, Alberta.
• Rotationally on call, and if so, on call 24/7 for a 1-week period.
• Ability to handle high-stress circumstances and fast-paced reaction times associated with crisis management and emergency response situations, including off-hours work assignments. 
• Maintain a valid driver's license and have access to a vehicle.
• Business travel throughout Canada/US periodically required.

Education & Experience

• University degree or college diploma in security management, risk management or business administration, or comparable professional education/training in a field relevant to security management, or equivalent acceptable to the Leader, GPS.
• Minimum of 5 years of relevant experience with a corporate or government security department within an organization of comparable size and complexity to TD. Leadership experience is considered an asset.
• Professional designation in physical security (e.g. ASIS Physical Security Professional [PSP]) or Crime Prevention Through Environmental Design (Level 1&2) would be an asset.
• Professional designation in security management (e.g. ASIS Certified Protection Professional [CPP], CSIS Accredited Security Professional [ASP] or Certified Security Professional [CSP], preferred.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet