Senior KYC Analyst (US)

Work Location:

Jacksonville, Florida, United States of America

Hours:

40

Pay Details:

$72,280.00 - $108,160.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Financial Crimes & Fraud Mgmt

Job Description:

The Senior KYC Analyst develops and maintains TD’s KYC programs, including frameworks, methodologies, procedures, awareness and monitoring, management reporting and/or escalation of issues.
This role is primarily responsible for functioning as a Quality Control Analyst or Checker within the process, reviewing the work product.

Depth & Scope:

• Performs more advanced, complicated, or high visibility job functions aligned with policies, standards, procedures, and job aids
• Ensures that work products are fit for purpose and audit/regulator ready
• Suggests process improvements to drive better results from efficiency, accuracy, or quality of work product
• Leads initiatives to help bring these improvements to fruition
• Works independently as the senior analyst/subject matter expert and may coach and educate others
• Oversees and/or independently performs tasks from end-to-end
• Applies expert knowledge of business operations, products, services, methods, and operating standards to drive unit or team performance
• Executes on more complex and/or non-standard requests
• Researches and investigates a range of operational/reporting/process issues
• Recommends and implements solutions within own area of responsibility
• May need to coordinate/integrate work with other areas as needed
• Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
• Requires advanced technical / business / function knowledge for discipline supported
• High level of complexity in operational/reporting/process and/or analysis function requiring medium to longer term focus
• Represents the group as the lead or subject matter expert on projects/initiatives and/or at meetings across the organization

Education & Experience:

• Undergraduate Degree or equivalent professional work experience
• 4+ Direct experience in financial services or similar industries including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles for new joiners. (or)
• 8+ years' experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML. (or)
• Or for an internal candidate proven track record of excellence through metrics or manager discretion

Customer Accountabilities:

• Develops team KYC Ops procedures and governance processes and advise teams of changes and enhancements to enterprise KYC programs and requirements and where they may impact the line of business or the organization
• Works with FCRM partners and other related groups (such as Compliance, Legal and Risk etc.) to support creation of documentation and reports required by external regulatory bodies and TD internal groups
• Assesses risks and controls for KYC Ops, and otherwise contributes to the KYC Ops team, interacting with key stakeholders including the line of businesses
• Provides guidance and oversight to the team members on the effective utilization of issue and event tracking systems
• Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of the KYC Ops program
• Interacts with control functions within the organization as required
• Conducts meaningful research, analysis, and assessment of KYC Ops program activities at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of KYC Ops program
• Supports management in delivery of initiatives related to risk assessment, internal/external exam support, etc. as required

Shareholder Accountabilities:

• Prioritizes and manages own workload to meet KYC requirements for service and productivity and within TD’s risk appetite
• Provides high quality service and advice to key business (including FCRM) partners and monitor progress of initiatives, action plans, or similar activities
• Protects the interests of the organization – identifies and manages risks and ensures the prompt and thorough resolution of escalated non-standard, high-risk issues
• Participates as assigned in new or revised product initiatives, advises businesses on KYC Ops requirements and ensures that those requirements are properly written into requirements for business projects
• Participates in KYC Ops level projects as needed, to facilitate and oversee changes to KYC Ops processes, systems, or practices
• Coordinates with other KYC Ops partners and business partners to ensure consistency in the application of KYC Ops program and standards across the enterprise
• Ensures relevant KYC Ops programs align with TD corporate philosophy, strategic direction, and TD’s risk appetite
• Complies with applicable internal and external audit and regulatory requirements and may actively provide support during Audit and Regulatory Reviews, providing recommendations and guidance as required
• Maintains a culture of risk management and control, supported by effective processes in alignment with the banks' risk appetite
• Participates in responding to periodic exams/audits by regulatory bodies and Internal Audit, to determine level of compliance
• Contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk/provide guidance for complex situations

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
• Shares industry knowledge for own area of expertise and participates in knowledge transfer within the team and function
• Grows knowledge of the business, related tools, and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contributes to the success of the team by willingly assisting others in the completion and performance of work activities, providing guidance as appropriate
• Contributes to a fair, positive, and equitable environment that supports a diverse workforce
• Act as a brand champion for the function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.