Sr. Business Management Specialist

Why Work with Us?

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization.

The Ideal Candidate

The ideal candidate will thrive in a fast-paced setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.

Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.

Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you’ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.

Department Overview

This position will report to the Vice President, Commercial and Corporate Compliance. The Commercial Banking and Corporate Office Compliance team serves as a compliance organization, collaborating across the enterprise to promote responsible growth and uphold a robust risk and control environment. This department delivers compliance program support to Commercial Banking, Shared Services within the Chief Operating Office, and Corporate Functions. By working closely with business and control partners, the team interprets regulatory requirements, identifies and manages compliance risks, and ensures effective governance, comprehensive reporting, and prompt issue remediation.

The above details are specific to the role which is outlined in the general description below. Please review Preferred & Experience below as you consider this opportunity.

Job Description Summary

The Sr Business Mgmt Specialist leads a significant business management function and/or strategy planning, oversight, control or governance activities for highly complex / high risk / transformational (change the bank) / strategic initiatives, liaises across the organization and primarily interfaces with executive and/or functional stakeholders.

Depth & Scope:

• Generally accountable for a significant business management area that typically has enterprise wide impact or accountability

• Enterprise or functional expert, requiring broad managerial and deep specialized knowledge at the enterprise, business, regulatory and industry levels

• Undertakes and completes a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes

• Position typically deals with senior/executive management

• Focus on longer-range planning for functional area (e.g. 12 months or greater)

• May manage and prioritize multiple projects at a given time

Education & Experience:

• Undergraduate degree

• 10+ years relevant experience

Preferred Skills & Experience:

• Excel Proficiency: Comfortable with pivot tables and understanding data flow to extract meaningful insights for leadership. Not necessarily a data analyst level, but skilled enough to interpret data.

• PowerPoint proficiency: Ability to create polished, executive-ready presentations (storyline, slide design, charts/visuals) and tailor materials for senior leadership and governance forums.

• Compliance, operational risk, and/or regulatory background, with familiarity navigating governance, control frameworks, and oversight expectations in a regulated environment.

• Business management in a compliance and/or risk management function, including operating rhythm, prioritization, and execution support for leadership.

• Experience building and maintaining management reporting, translating data into clear, decision-ready insights.

• Program/project management skills delivering cross-functional initiatives (requirements, timelines, RAID logs, stakeholder alignment)

• Strong documentation discipline and writing skills, including ability to draft clear procedures, summaries, and materials suitable for senior leaders and oversight audiences.

Customer Accountabilities:

• Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy

• Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas

• Leads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas

• Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation

• Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.)

• Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management

• Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed

Shareholder Accountabilities:

• Adheres to enterprise frameworks and methodologies that relate to business management activities for own area

• Actively manages relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements

• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank

• Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders where required

• Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite

• Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).

• Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations

• Leads relevant governance meetings or committees and related deliverables / outcomes

• Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues

Employee/Team Accountabilities:

• Provides thought leadership and/or industry knowledge for own area of expertise

• Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

• Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency

• Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services

• Participates in knowledge transfer within the team and business units

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional

• International Travel – Never

• Performing sedentary work – Continuous

• Performing multiple tasks – Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds – Occasional

• Sitting – Continuous

• Standing – Occasional

• Walking – Occasional

• Moving safely in confined spaces – Occasional

• Lifting/Carrying (under 25 lbs.) – Occasional

• Lifting/Carrying (over 25 lbs.) – Never

• Squatting – Occasional

• Bending – Occasional

• Kneeling – Never

• Crawling – Never

• Climbing – Never

• Reaching overhead – Never

• Reaching forward – Occasional

• Pushing – Never

• Pulling – Never

• Twisting – Never

• Concentrating for long periods of time – Continuous

• Applying common sense to deal with problems involving standardized situations – Continuous

• Reading, writing and comprehending instructions – Continuous

• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

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