Human Resources Process Team Leader

ALL ABOUT TARGET 

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.  

ALL ABOUT HUMAN RESOURCES 

As an HR leader, you drive change, remove obstacles and develop inclusive talent strategies to support a guest-focused mission. You champion recruiting efforts, collaborating with Talent Acquisition to attract and retain the right talent by delivering meaningful career experiences. By being a strategic partner for your peers and leaders, you ensure profitable growth by developing high-performing and engaged teams, creating an environment where teams love to work.   

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Human Resources Process Team Leader can provide you with the skills and experience of:   

• Planning HR department daily/weekly workload to support HR business priorities 

• Reading financial reporting and interpreting data 

• Following federal, state and local employment laws  

• Recruiting and event organization   

• Using Microsoft Office Suite computer and workforce management programs 

• Effectively using scheduling software   

• Leading a team of hourly HR Experts, including skills in interviewing, developing, coaching, evaluating and retaining talent   

As a Human Resources Process Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: 

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience. 

• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations. 

• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments. 

• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience. 

• Lead and demonstrate a culture of executing all Target practices as outlined with team onboarding, learning and career growth; help close skill gaps through development, coaching and team interactions. 

• Support leaders in creating and prioritizing an environment of inclusivity where teams value diverse voices and approaches, are authentic and respectful, and create equitable experiences. 

• Promote a strong training culture, including compliance training, by supporting the planning, tracking and validating the training for team members. 

• With guidance from store leaders, implement a schedule that meets the needs of both guests and team members. 

• With guidance from your HR leader, plan recruiting and staffing efforts to help store leaders find and hire candidates with the right skills and experiences to best serve their guests. 

• Be approachable and available for the team, lead a culture where team members feel heard and issues are quickly resolved, and collaborate with appropriate leaders to take action as needed. 

• Deliver on all HR processes and programs to maximize team member engagement and minimize business disruption all while guiding leaders to make informed decisions for their teams.   

• Deliver a comprehensive orientation experience for new team members) to enable them to provide a service and shopping experience the meets the needs of the guest. 

• With guidance from your direct leader, execute the store staffing strategy and implement recruiting efforts to help store leaders find, hire and onboard candidates with the right skills and experiences for their team. 

• Understand and reinforce store specific employment laws and policies. 

• Provide support for staffing systems, scheduling systems and pay practices. 

• Establish clear goals and expectations and hold team members accountable to those expectations. 

• Understand financial objectives to maximize profitability and plan work to achieve area-specific and store goals.  

• Demonstrate a culture of ethical conduct, safety, and compliance. 

• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.  

• Model the execution of physical security processes in order to enhance the instore security culture. 

• Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. 

• If applicable, as a key carrier, follow all safe and secure training and processes. 

• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs 

• Address all store emergency and compliance needs including claims management and return-to-work program. 

• All other duties based on business needs 

WHAT WE ARE LOOKING FOR 

This may be the right job for you if: 

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.   

• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.  

• You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times). 

The good news is that we have some amazing training that will help teach you everything you need to know to be a Human Resources Process Team Leader, but there are a few skills you should have from the get-go: 

• High school diploma or equivalent 

• Must be at least 18 years of age or older 

• Previous experience using automated scheduling, time keeping and workforce management applications preferred, but not required 

• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis 

• Lead and hold others accountable 

• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. 

• Work independently and as part of a team 

• Manage workload and prioritize tasks independently 

• Welcoming and helpful attitude towards all guests and other team members 

• Effective communication skills