Human Resources Team Leader

ALL ABOUT TARGET 

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.  

ALL ABOUT HUMAN RESOURCES 

As an HR leader, you drive change, remove obstacles and develop inclusive talent strategies to support a guest-focused mission. You lead recruiting efforts that attract and retain the right talent by delivering meaningful career experiences. By being a strategic partner for your peers and leaders, you ensure profitable growth by developing high-performing and engaged teams, creating an environment where teams love to work.   

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Human Resources Team Leader can provide you with the skills and experience of:   

• Planning HR department daily/weekly workload to support HR business priorities

• Reading financial reporting and interpreting data

• Following federal, state and local employment laws

• Recruiting and event organization

• Using Microsoft Office Suite computer and workforce management programs

• Effectively using scheduling software

• Leading a team of hourly Human Resource Experts, including skills in interviewing, developing, coaching, evaluating and retaining talent

As a Human Resources Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: 

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience

• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations

• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments

• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience

• Support leaders in creating and prioritizing an environment of inclusivity where teams value diverse voices and approaches, are authentic and respectful, and create equitable experiences

• Foster a culture where teams love to work, and guests love to shop; recognize effective guest acknowledgement and connection and reward outstanding performance

• Support the leadership team in timely completion of training execution

• Lead orientation for new team members) to enable them to provide a service and shopping experience that meets the needs of the guest

• With guidance from your direct leader, help the leadership team develop their teams based on career aspirations, individual skills and experiences and provide growth opportunities to retain talent

• With guidance from your direct leader, support the development of leaders and help your peers promote a guest-centered environment

• With guidance from your direct leader, help the store publish schedules that are compliant, meet the needs of the business and align with team member availability and desired hours

• Be approachable and available for the team, lead a culture where team members feel heard and issues are quickly resolved, and collaborate with appropriate leaders to take action as needed

• With guidance from your direct leader, execute the store staffing strategy and implement recruiting efforts to help store leaders find, hire and onboard candidates with the right skills and experiences for their team

• Lead a team of HR Experts who serve the total store team by solving problems, removing roadblocks and engaging each team member in a way that connects them to Target’s purpose

• Deliver on all HR processes and programs to maximize team member engagement and minimize business disruption

• Build relationships that are important to the local community and engage the store team on these initiatives

• With guidance from your direct leader, establish clear goals and expectations and hold team members accountable to expectations

• Understand financial objectives to maximize profitability and plan work to achieve area-specific and store goals

• Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way

• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/ investigating injuries timely and accurately

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences

• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding, learning and career growth; help close skill gaps through development, coaching and team interactions

• Model the execution of physical security processes in order to enhance the instore security culture

• Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices

• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs

• If applicable, as a key carrier, follow all safe and secure training and processes

• Address all store emergency and compliance needs including claims management and return-to-work program

• All other duties based on business needs

WHAT WE ARE LOOKING FOR 

This may be the right job for you if: 

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with

• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success

• You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times)

The good news is that we have some amazing training that will help teach you everything you need to know to be a Human Resources Team Leader. But, there are a few skills you should have from the get-go: 

• High school diploma or equivalent

• Must be at least 18 years of age or older

• Previous experience using automated scheduling, time keeping and workforce management applications preferred, but not required

• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis

• Lead and hold others accountable

• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed

• Work independently and as part of a team

• Manage workload and prioritize tasks independently

• Welcoming and helpful attitude towards all guests and other team members

• Effective communication skills

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:  

• Access all areas of the building to respond to guest or team member issues

• Interpret instructions, reports and information

• Accurately handle cash register operations as needed

• Frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds, without additional assistance from others

• Climb up and down ladders as needed

• Flexible work schedule (e.g., nights, weekends, overnights and holidays); reliable and prompt attendance necessary

• Although the role is full-time, it does not come with a guarantee of 40 hours each week. Hours will depend on the needs of the business and may fluctuate as required