Reverse Logistics Expert

ALL ABOUT TARGET 

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.   

ALL ABOUT GENERAL MERCHANDISE 

Experts of operations, process and efficiency; who enable a consistent experience for our guests by ensuring product is set, instock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.  

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Reverse Logistics Expert can provide you with the: 

• Knowledge of guest service fundamentals and experience supporting a guest first culture across the store   

• Experience in retail business fundamentals including: department sales trends, inventory management, process efficiency and improvement  

• Experience executing the daily/weekly workload to support business priorities and deliver on sales goals  

As a Reverse Logsitics Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: 

• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. 

• Receive deliveries using the receive application and process all inbound store transfers to ensure inventory accuracy. 

• Responsible for ensuring Direct to Store Deliveries (DSD) and Advance Direct to Store Deliveries (ADSD) are accurately received following the outlined processes. 

• Follow up daily to ensure all unacknowledged deliveries have been received. 

• Accurately handle all freight shipments related paperwork; make shipping arrangements when necessary. 

• Execute donations, Central Return Center (CRC), electronics recycling, transfer orders (store to store and sweeps), salvage and inventory removals (IRs) are in compliance with all DOT regulations and best methods.  

• Identify and handle environmentally sensitive item management (ESIM) in the reverse logistics area in compliance with applicable laws and regulations. 

• Complete the ESIM weekly log. 

• Process vendor credits and damaged/defective items accurately and in a timely manner to minimize shortage and compliance risk; handle merchandise returns according to company and vendor guidelines. 

• Responsible for maintaining all invoices and documentation per record retention guidelines pertaining to deliveries, ESIM waste pickups and all outbound shipments. 

• Operate powered equipment as necessary while unloading freight or moving merchandise. 

• Demonstrate a culture of ethical conduct, safety and compliance. 

• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. 

• Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. 

• Create a welcoming experience by greeting guests as you are completing your daily tasks. 

• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. 

• Thank guests and let them know we’re happy they chose to shop at Target. 

• All other duties based on business needs 

WHAT WE ARE LOOKING FOR 

This may be the right job for you if: 

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.   

• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.  

• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). 

The good news is that we have some amazing training that will help teach you everything you need to know to be a Reverse Logistics Expert. But, there are a few skills you should have from the get-go: 

• Must be at least 18 years of age or older. 

• Previous receiving or reverse logistics experience preferred, but not required 

• Welcoming and helpful attitude toward all guests and other team members 

• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed 

• Work both independently and with a team 

• Resolve guest questions quickly on the spot 

• Attention to detail and follow a multi-step processes 

• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes 

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:  

• Accurately handle cash register operations as needed  

• Climb up and down ladders 

• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds  

• Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary 

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. 

• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)