Senior Associate Manager - Research

Company Description

Sutherland Global Services is a process transformation company with over 30 years of experience in serving customers across industries such as BFSI, healthcare, retail, travel, telecom, and technology. Our process transformation services innovate at the intersection of business and technology to transform processes that realize our client’s vision. We are experts in accelerating performance and achieving high-impact outcomes through winning execution strategies across the entire business and customer lifecycle. Over the past three decades, we have served over 120 clients from the Fortune 1000 and have attained the capability to deliver 43 million transactions a month on a digital backbone that spans 19 countries around the world.

Our research portfolio includes a host of knowledge services spanning financial research, macroeconomics research, market research, business research and consulting, analytics, and support services. Our research practice has been built on the solid foundation laid down by the NY based Adventity Global Services, which was acquired by Sutherland in 2010. We have over a decade of experience in serving the business and strategic growth needs of 120+ multinational clients through our research and consulting services.

Job Description

Experience/ Skills 

1. 5-7 years of experience in market research and consulting projects, with 2 -3 years of experience in delivering international consulting projects such as market entry, market opportunity assessment, market expansion strategy, new product development etc.
2. Should have excellent customer-facing capabilities, and in leading research/ consulting engagements.
3. Experience with top consulting firms would be preferable
4. The individual must be comfortable working at the highest levels of client organizations and interacting closely with the - C- level executives 
5. Should have managed small teams of 2-3 members  
6. Experience user of Microsoft office suite- Excel & Power Point
7. Strong organizational and strategic skills with an analytical mindset
8. Must be able to demonstrate the ability to understand client requirements, and the drive to go beyond stated requirements deliver best possible solutions that fulfil clients’ objectives

Roles & Responsibilities 

1. Taking responsibility for executing business consulting/market research projects including tasks like secondary & primary research, data interpretation, analysis, insight generation and report preparation
2. Authoring /co-author thought-leadership articles
3. Independently managing mid-sized projects or taking ownership of one or more modules of major /significant consulting projects
4. Leading, coordinating and organizing the work of a team of junior analysts
5. Manage client communication for projects assigned
6. Supporting the leadership team in marketing, business development and proposals
7. Positively contributing to the firm's growth and reputation
8. Contribution to the firm in non-project areas (such as knowledge management, people development etc.)

Qualifications

MBA (Marketing / Finance / Strategy / etc.) (Preferably from Tier-I/II B-School)