Staff Software Engineer

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

About the Staff Software Engineer Position:We are seeking an experienced Staff Software Engineer to join our dynamic and innovative team. As a Staff Engineer, you will play a key technical leadership role in driving technical excellence, designing and delivering robust solutions, and mentoring other engineers. This is a high-impact role requiring technical expertise, strategic thinking, and strong collaboration skills.You will work closely with cross-functional teams to solve complex challenges, shape our technology roadmap, and contribute to the success of our platform.

Stord engineers work within a team to contribute, improve, and scale our software; you'll fully own entire features and influence the specs, build out/modify the back-end (Elixir/Phoenix) and interact with the front-end (React), and own on-going improvements for a product rapidly impacting the entire third-party logistics (3PL) industry. Each member of the team has the ability to impact all aspects of the development process from ideation, design, delivery, maintenance, and operations.

This role will collaborate with the team responsible for building, maintaining, and owning theOrder Management System (OMS) and the Consumer Experience (CX) platform. The OMS powers our innovative, world-class logistics network, enabling leading omni-channel brands to achieve significant optimizations and cost savings. Through advanced automation, intelligent routing, and robust order management tools, it ensures that orders are fulfilled in alignment with each client’s unique goals and objectives. Meanwhile, the CX platform serves as Stord's consumer-facing solution, enabling our clients’ customers to engage seamlessly with their brands through pre and post-purchase interactions, enhancing the overall consumer experience.

What You'll Do:
● Technical Leadership: Provide technical direction and guidance to engineering teams, ensuring alignment with business goals and industry best practices.
● System Design and Architecture: Lead the design and implementation of scalable, reliable, and secure systems, while maintaining a focus on simplicity and maintainability.
● Problem-Solving: Tackle complex technical challenges across the stack, driving
innovation and delivering efficient solutions.
● Mentorship: Guide and mentor engineers at various levels, fostering a culture of
continuous learning and professional development. Act as a leader in the team.
● Collaboration: Partner with Product, Design, and other stakeholders to define and prioritize work, ensuring the successful delivery of high-quality features.
● Code Quality: Set and uphold high standards for code quality, testing, and software development practices.
● Strategic Contribution: Influence and shape the technology strategy and contribute to the evolution of the engineering organization.
● Cross-Team Initiatives: Lead cross-team technical initiatives and contribute to scaling processes, tools, and technologies.

What You'll Need:
● Proven experience as a Staff Engineer or in a similar level engineering role.
● Expertise in designing, building, and maintaining large-scale distributed systems or complex applications.
● Strong proficiency in Elixir or other functional programming languages.
● Solid understanding of software development best practices, design patterns, and system architecture.
● Demonstrated ability to lead technical projects and mentor engineers.
● Excellent problem-solving skills and the ability to navigate ambiguity in a fast-paced environment.
● Strong collaboration and communication skills, with a track record of working effectively in cross-functional teams.

Bonus Points:
● Previous startup experience
● Previous logistics or supply chain experience
● Experience with Order Management Systems(OMS)
● Experience with Consumer Experience platforms