Head of Financing Solutions Front Office Trading Services, Managing Director 

Who we are looking for 

We are looking for a Managing Director to serve as Head of Financing Solutions Front Office Trading Services “FS FOTS,” providing global leadership across the Financing Solutions Sales & Trading support model. This role will report to the Global Head of Front Office Trading Services and will be responsible for building, leading, and scaling a dedicated FOTS support function for Financing Solutions across North America, EMEA, and APAC. 

The successful candidate will oversee front-office-aligned support for Financing Solutions businesses, including Agency Lending, Secured Financing, and Prime Services. The role will ensure that the FS FOTS organization operates as an effective extension of the trading teams, supporting post-trade lifecycle events, exception management, client- and market-specific workflows, inquiry management, and production readiness for trading-related systems and applications. 

Why this role is important to us 

The team you will be joining is part of State Street Markets. State Street Markets supports institutional clients through trading, securities lending, financing, liquidity, and innovative portfolio solutions. Front Office Trading Services team will support front-office execution and post-execution activities, with a dedicated leadership structure for Agency Lending, Secured Financing, and Prime Services.  

What you will be responsible for 

As Head of Financing Solutions Front Office Trading Services, Managing Director, you will: 

• Lead the global Financing Solutions Front Office Trading Services (FS FOTS) organization across North America, EMEA, and APAC, providing support for Agency Lending, Secured Financing, and Prime Services through a scalable, controlled, and client-focused operating model. 

• Establish and oversee specialized support teams aligned to Agency/SF and Prime businesses, ensuring clear accountability, product expertise, regional ownership, and effective global coverage. 

• Serve as a senior partner to Financing Solutions Sales & Trading, leading front-office support for post-trade lifecycle activities, exception management, workflow execution, and operational risk oversight across financing products. 

• Drive timely resolution of trade, booking, account, balance, and workflow exceptions while managing client, market, and product-specific support activities in partnership with Operations, Technology, Risk, and Client Service teams. 

• Define and enhance support processes, controls, escalation frameworks, and service standards to ensure operational excellence, regulatory compliance, and effective risk management. 

• Lead operational readiness for new products, systems, and workflow enhancements, including testing, implementation support, procedure development, and adoption across the global organization. 

• Drive continuous improvement, control enhancement, and issue remediation initiatives to strengthen resiliency, reduce operational risk, and improve client and business outcomes. 

• Build and develop a high-performing global team through talent development, succession planning, cross-training, and a culture of accountability, client focus, collaboration, and continuous improvement. 

What we value 

• Strategic Leadership & Global Collaboration – Demonstrated ability to lead large, geographically distributed teams across North America, EMEA, and APAC while fostering a culture of accountability, operational excellence, partnership, and continuous improvement. 

• Client-Centric Mindset – Proven ability to build trusted relationships with Sales & Trading, clients, counterparties, and business partners to deliver exceptional service, solve complex challenges, and support business growth through scalable operating models. 

• Risk Management & Control Orientation – Deep understanding of the operational, market, and regulatory environment supporting Financing Solutions and trading businesses, with a strong commitment to risk identification, escalation, governance, and effective control frameworks. 

• Change Leadership & Innovation – Track record of driving process optimization, technology adoption, organizational transformation, and operational efficiency initiatives while maintaining a strong focus on execution quality and client outcomes. 

Education & Preferred Qualifications 

• Bachelor’s degree required; advanced degree (MBA or equivalent) preferred. 

• 15+ years of experience within financial services, capital markets, securities finance, prime services, agency lending, secured financing, trading support, middle office, or front-office operations, including significant leadership responsibility. 

• Demonstrated expertise in post-trade lifecycle management, securities financing transactions, exception management, operational risk oversight, and client servicing within trading and financing businesses. 

• Proven track record leading large, globally distributed teams and operating models across multiple regions, with experience managing senior stakeholders and partnering effectively with Sales & Trading, Risk, Operations, Technology, and Client Management functions. 

• Strong understanding of financing and trading products, market infrastructure, and regulatory environments, with the ability to balance business growth, client service, operational excellence, and risk management within a highly controlled environment.