Who we are

The Onboarding function at State Street is the internal function dedicated to ensuring a smooth and consistent onboarding experience for all new hires and hiring managers across the State Street organization.

The function has Global responsibilities and each individual will be assigned a Country/Region or group of counties (depending on the size of the State Street operation in each location).

The role will provide administration and coordination activities in support of the full onboarding lifecycle of a new employee.

What you will be responsible for

• Produce accurately and efficiently employment offer letters, contracts of employment and create / send out employment offer packs in coordination with external service provider

• Responsible for updating the HR system to reflect a new hire has been identified and hired as per their start date

• Manage background checking process of new hires to include working with the 3rd party background checking supplier used to conduct checks

• Investigate discrepancies on a background and raise any issues to the senior associate within the team

• Work with immigration firm to ensure all new hires have right to live and work in the country of hire. Where appropriate work with recruiter and immigration supplier to manage process of sponsoring highly skilled candidates for work VISA’s

• Act as a point of contact for hiring managers pertaining to IT systems access and identify solutions to any issues

• Track and monitor SLA’s across the onboarding life cycle and escalate to management any delays

• Coordinate induction set up for all new employees

• Manage and track that all required new joiner training is completed on a timely basis.

• Act as a point of contact to identify any challenges or delays in the process and highlight these to management and hiring managers.

• Prepare and distribute standard and ad hoc reports within specified guidelines

• Develop and maintain good working relationships with internal and external candidates, hiring managers and key stakeholders in the onboarding process (IT, Global Security, GHR)

• Coordinate effective and timely flow of critical information to all relevant parties and follow up on administrative details within or across divisions. 

• Handles confidential and sensitive information

• Manage any project related initiatives as and when required

Preferred Qualifications and Skills

• Strong communication and interpersonal skills

• Strong time management and organizational skills 

• Detail-oriented

• Fluent English language skills.

• Ability to multitask/prioritize in a fast-paced environment

• Ability to exercise diplomacy and discretion

• Strong customer service skills

• Awareness of AI and Generative AI tools (e.g., Microsoft Copilot) and willingness to learn and apply them in day-to-day work

• Proficiency with MS Office Applications

• Experience of a busy and demanding environment

• Degree level education (preferred)

• Previous administration experience in a Human Resources environment preferable

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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