Job Description

Data, Markets & Corp IT is looking for a Senior Program Manager responsible for end-to-end ownership of complex, cross-functional programs that deliver strategic change across the organisation. The role ensures initiatives are well-governed, on track, aligned to strategy, and delivering measurable outcomes, while managing dependencies across multiple projects, teams, and stakeholders.

Due to the role requirements this job needs to be performed in hybrid, in the office with some flex work opportunities available.

What we value

These skills will help you succeed in this role

• Drive executive-level decision-making through concise reporting.
• Own and manage strategic programs from initiation through delivery and closure.
• Translate strategic objectives into structured programs and workstreams.
• Manage interdependencies across projects, teams, and geographies.
• Establish and maintain program governance, including cadence, reporting, and escalation.
• Track milestones, financials, risks, issues, and dependencies.

Responsibilities:

• Ensure alignment to business outcomes (revenue, resilience, efficiency)
• Maintain a clear, consolidated strategic view across Markets and AI portfolios
• Drive consistency across Markets and AI delivery without creating overhead
• Support senior forums, product reviews, and strategic discussions
• Drive clear, outcome-focused storytelling (shift from activity → impact)
• Raise quality and consistency of narrative across Markets Tech and AI initiatives
• Ensure alignment across: Markets Tech, Product teams, AI / DMCAI, Key dependency orgs (GTS, etc.)
• Identify and resolve misalignment early to protect delivery outcomes
• Support the most critical initiatives by: Providing structure, Challenging direction, Ensuring clarity of outcomes and risks
• Ensure focus on high-impact, business-led AI use cases
• Bridge Markets Tech, Product, and DMCAI to enable scaled adoption
• Drive AI prioritisation based on measurable outcomes
• Align AI initiatives to enterprise strategy and industry best practice
• Maintain a single, transparent AI Book of Work to support prioritisation and decision-making
• Embed and maintain a standardised AI engagement model (intake → governance → delivery → handover)
• Enable reuse, reduce duplication, and promote scalable solution patterns across DMC

Additional requirements

• Financial services or regulated environment experience required.
• Proven experience delivering large, complex programs in matrixed organisations.
• Strong program management / PMO background.
• Executive stakeholder engagement experience.
• Excellent analytical, communication, and influencing skills.

Education & Preferred Qualifications

• Bachelor’s degree in Business Administration, Computer Science, Engineering, or an equivalent field
• Proven problem solving, communication, interpersonal and analytical skills
• Must be a faster learner and multi-tasker
• Ability to adapt to a rapidly changing environment
• Advanced PowerPoint, Excel, and executive reporting skills.
• PMP, PgMP, Agile or similar certifications desirable.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement