Who we are looking for

This position will act as a key contributor to the United States Asset Owner Client Service teams within Investor Services, with a focus on leading client process improvement initiatives on behalf of key clients. 

Why this role is important to us

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities.

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

As the Client Continuous Improvement Assistant Vice President you will

• Conduct formal continuous improvement analysis and/or implementation projects for top asset owner clients.  Projects will involve working directly with various contacts at the client and relevant State Street contacts and projects will vary in complexity and scope. 
• Drive execution of client initiatives working both externally and internally across various stakeholders, levels, and clients to achieve desired results.  Create and regularly distribute project updates to key stakeholders and maintain project plans.
• Occasionally act as a presenter in client meetings to showcase Continuous Improvement project concept and/or present results using a PowerPoint presentation
• This role could also be asked to perform business analysis governance, or adhoc project activities as needed.  

What we value

These skills will help you succeed in this role

• Ability to work collaboratively across clients and multiple business groups and levels of the organization but also able to act independently
• Ability to quickly and effectively absorb new concepts and business knowledge
• Capable of thinking strategically and analytically
• Strong communication skills (written and presentation)
• Agile and adaptable to change
• Proven track record of strong project management performance

Education & Preferred Qualifications

• Bachelor’s degree required
• Minimum 10+ years’ experience preferred
• Knowledge of Core State Street technology platforms used by institutional clients (ex. MyStateStreet.com, eCFM, etc.)
• Experience working with asset owner clients is a plus
• PMP certification, or desire to achieve PMP certification, desired but not a requirement

Additional requirements

Travel for occasional client meetings may be required

Salary Range:

$80,000 - $140,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.