Job Description Summary

State Street’s Alpha Operations team is looking for an Officer in Alpha Data Operations team in India. Alpha Data Operations is the Global Data Management team supporting global clients within investment industry for daily support in the Production and CUAT environment.

Job Locations: Bangalore

Shift Timings: US Shift

As Alpha Data Operations Officer you will

• Deliver Accurate and Timely Data
  Ensure all client data is delivered on schedule, with precision, and within agreed scope.

• Serve as a Process and Platform SME
  Act as the subject matter expert for processes and platforms; perform root cause analysis of data issues and provide clear resolutions for queries and requests.

• Execute Operational Activities Independently
  Complete tasks in compliance with established guidelines and procedures, maintaining high standards of accuracy and efficiency.

• Support Testing and Transition Phases
  Participate in internal and client testing prior to go-live, manage post-production transitions, and continuously improve live processes.

• Drive Product Enhancements
  Contribute insights and recommendations for Alpha Data product improvements and future requirements.

• Collaborate Across Functions
  Work closely with Implementation, Service Management, and IT teams to share best practices, resolve issues, and standardize global processes.

Generic Key Responsibilities

• Migration Management

  • Lead and execute migration projects from other global locations to APAC, ensuring minimal disruption and adherence to timelines.

  • Develop and implement migration strategies, risk assessments, and contingency plans.

• Client Onboarding

  • Oversee end-to-end onboarding of new clients, ensuring compliance with regulatory and internal standards.

  • Collaborate with cross-functional teams to deliver seamless onboarding experiences.

  • Monitor performance metrics and implement process improvements for efficiency.

• Stakeholder Management

  • Build and maintain strong relationships with internal and external stakeholders.

  • Act as a key point of contact for escalations and status updates.

• Risk Management & Control Assurance

  • Identify, assess, and mitigate operational risks across processes.

  • Ensure robust control frameworks are in place and regularly tested for compliance and audit readiness.

• Process Improvement & Governance

  • Drive continuous improvement initiatives to enhance operational efficiency and service quality.

  • Ensure adherence to governance standards and regulatory requirements.

What we value

These skills will help you succeed in this role

• Proven ability to work independently, and bring a proactive and creative approach to problem solving

• Proven ability to work effectively with clients

• Proven ability to influence internal and external stakeholders

• Exceptional written and verbal communication skills

• Front Office Data operation management experience is a plus

Education & Preferred Qualifications

• 8+ years of professional experience

• 6+ years of experience in the financial services industry.

• Experience in working with Product and Technology teams to provide requirements for automation initiatives

About State Street

• What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

• Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

• Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

• State Street is an equal opportunity and affirmative action employer.

• Discover more at StateStreet.com/career